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All 429 New York City hotels »

Club Quarters Downtown

3.5 of 5
52 William Street, New York City, NY 10005
Hotel amenities
Club Quarters Downtown
Ranked #225 of 429 hotels in New York City
4.0 of 5 stars 476 Reviews
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476 reviews from our community

What travellers say about this hotel
  • Wall Street(22)
  • Financial district(13)
  • Very clean(7)
  • Great location(7)
  • Would definitely stay(5)
  • Business travelers(5)
  • Hotel restaurant(3)
  • Twin beds(3)
  • Water bottle(3)
  • Times Square(3)
Traveller rating
    145
    203
    79
    32
    17
Only show reviews for Family (50) | Couples (124) | Business (82)
Date Rating
Montreal, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 May 2012

I travelled to NYC from May 4th to May 7th and had booked this hotel through Hotwire.com. Upon arrival, we found out we had a room for one person booked even though we had reserved for 2 guests. Since the hotel was full that weekend we got stuck with a room with only a double bed but when we got... More

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Miami, Florida, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 10 May 2012

Stayed there for a weekend with some friends. Good value and clean rooms. Rooms are a bit small but thats usually the case in NYC. The terrace has a great view and the location of the hotel is nice and quiet. Would stay again.

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Halifax, Canada
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 9 May 2012

Very reasonably priced hotel, based downtown Manhattan near Wall Street. I was upgraded to a suite which meant plenty of room for 1, bathroom was a little on the small size but I guess this is the norm for most NY hotels. Stayed a couple of nights and used room service for breakfast and a quick bite. There is a... More

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See 2 more reviews by Chris71London for New York City
New York, New York, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

I put a reservation in for easter weekend and called to cancel. ONE MONTH LATER Club Quarters banged my credit card. Not once, but three times until the balance was depleted, at a dollar value that was vastly different than the price of the rooms to begin with. These guys play fast and loose with the credit cards, and if... More

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Club Quarters, Manager at Club Quarters Downtown, responded to this review
23 May 2012

Club Quarters takes all comments from guests, both positive and negative, very seriously. While our cancelation policy is clearly stated at the time of booking, if an error in billing is made Club Quarters will take all necessary steps to rectify the situation immediately. We do apologize for any inconvenience that this may have caused. We may be contacted at... More

Vermont
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2012

We just rode in the 5 Boro BIke Ride, and the Club Quarters Downtown (William St near Wall) was a perfect location and a wonderful property. We were able to store our two bikes in the room, which tells you they are very accommodating hotel, and also gives you an indication of the astonishing size of the room for NYC.... More

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Vancouver, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 8 May 2012

Unlike many of the reviews before this, I thought the place was rather clean. Initially, I wasn't expecting too much from this hotel but was pleasantly surprised. Amazingly convient: steps from many Express subway lines. One could hear road traffic and subway in our fourth floor one-bedroom suite, but it wasn't too loud. In-room WiFi was fast, and they had... More

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San Diego, California
1 review
5 of 5 stars Reviewed 5 May 2012 via mobile

We did not know much of the hotel, since it's not one of the major brands (We booked it through Hotwire, not knowing which hotel we would get). It turned out to be a great surprise! We were able to check in early and everyone was really helpful. Diane and Liz were at the front desk each morning and were... More

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Upper Marlboro, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 May 2012

I will never stay at this hotel every again, the Customer Service was awful, the room was very tiny. I asked for a double bed and got just that a double TWIN bed horrible.

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Aurora, co
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 May 2012

The worst hotel experience I've ever had. If I could have cancelled and left after seeing the room, I would have. But wait. It got worse. Dirty windows and windowsills. Spider webs in the corners of the windows. "View" of a brick wall. Nasty, dirty shower stall. One washcloth for two people. Nasty, dirty comforter. No one to help with... More

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dublin
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 29 April 2012

Hotel is very clean and staff are very friendly and helpful, rooms are on the small side but they have everything you need. Get a room over looking the memorial park, Nice bar on top floor. I would stay there again

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Additional Information about Club Quarters Downtown

  • Club Quarters
  • Hotel Quarters Downtown
  • Quarters Downtown Hotel
  • Club Quarters New York
Address: 52 William Street, New York City, NY 10005
Price range (per night):* S$237 - 412

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Club Quarters Downtown
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