Chose this hotel because of the location, right on Times Square. Arrived at the hotel at 4pm, but i was told that my room wasn't ready so they applogize and suggest that leave my baggage at the hotel and come back in a few hours. I told them that my 3 year old kid was sleeping, so I woul wait... More

The W hotels rarely disappoint and this was no exception. The hotel is a gorgeous hotel in the heart of the hustle and bustle of NYC. What really blew me away on this trip was the service of the staff. I have traveled all over the world and stayed at many hotels and can't think of a time where I... More

We stayed from May 25th thru May 29th. When we arrived we were a bit disoriented upon arrival to the 7th floor lobby. It Is quite dark, and we had to orient ourselves. Our flight was a morning flight, and we arrived early in the day. We left our luggage there, and they said they would call when our room... More

I would say that the previous reviewers are spot on with their opinions. The staff is amazing. Even though I wasn’t as hip as the crowd that hangs in the lobby bar (I had 2 children with me) the staff was equally as nice to myself and to my children. The atmosphere is fun and there is club music in... More

I booked the trip for my husbands 50th birthday!...THE W had all the GREATS!..GREAT ROOM!..GREAT LOCATION!..GREAT FOOD!..AND GREAT STAFF!..It was my husbands 1st visit to NY but not our last! so we look forward to staying at the W again!

Our family of four (including kids aged 9 and 7) stayed at the W over Memorial Weekend. Although it appears on first sight to be a bit too hip for a young family (including the nightclub noise level music on Saturday night), the rooms are very nice, not too small by NYC standards, and very well soundproofed. Despite being relatively... More

It was my first visit to New York. I had some struggles but they came through, helping me. It is in the perfect location (within walking distance to everything). There are subways near by and bus transportation. The hotel, itself, has an Acura that they will drive you around in (certain times of the day). When you walk in, you... More

Stayed in the W Times Square for a couple of nights. The location is excellent; Times Square round the corner, metro station diagonally accross the road. The nicest thing is the fact that the entrance is just off the hustle and bustle of Times Square - you don't get mobbed by the swarms of tourist on the square itself when... More

I recently traveled to NYC with my wife, as part of a more extensive vacation. I was fortunate to select the W Times Square as my NYC base, for not only is the hotel well located, right beside the main NYC theater area, but also enjoys immediate access to the NYC subway system for convenient travel all around the city.... More