Upon arrival it was like arriving to the central train station, very, very busy place. Its a big hotel and therefore there is very little personal touch... The bell desk, doormen and maid were great, friendly and gave a very good service. Reception where always busy and not that friendly and forget about the concierge desk I found them useless...... More

This was our third trip to New York and after staying at different hotels on our previous trips, value for money was definately a factor this time. The Westin didn't disappoint. We had a Club Atrium room on the 10th floor overlooking 42nd street. The Club Atrium rooms also have complimentary breakfast which was lovely. You need to leave a... More

Myself and my husband went to NY to celebrate our first wedding anniversary in May 2012. I reviewed many hotels before I went and we wanted to be in the heart of NY so decided on Times Square. We were upgraded to 44th Floor so had a fabulous view. I would pay the extra for the view as well worth... More

I've stayed at the W Hotel in Time Square and I've been to their lobby bar numerous times. The location is perfect. The bar is always full of interesting people from NYC and out-of-towners. The decor and mood is cool -- but not too cool -- it's comfortable for anyone. But this last visit, the staff -- normally a super... More

We had a great three night stay in this hotel. We loved that it wlas walking distance to Times Square, shows, restaurants, and the subway. The entrance is not on the times square side, which is great because it is a lttle less crowded. The room was large and comfortable and had a great view. Would definitely recommend this hotel

spent 3 nights in the West NYC May 24-27. Our first trip to NYC, was a little concerened about hotel room. Nothing to worry about here. Great room, great service, and above all perfect location, very central for everything. would stay her again.

Not my first time at this hotel - but my BEST. As a platinum member - management blocked an incredible room on the Atrium level. I wish all hotel nights were this comfortable. Amazing decor and wonderfuly comfortable bed. Plus an iMac in the room - who could ask for anything more? Didi I mention the champagne to celebrate my... More

Last minute booking at this hotel in April 2012. Excellent all around. Great staff, great service, perfect locatiom

We spend two nights here and were very pleased. The service was great and the rooms were very clean and inviting. The Don Shula restaurant downstairs was also first rate.