Four Points by Sheraton Manhattan Chelsea (New York City, NY): See 589 Hotel Reviews and 95 Photos

Also Known As:: Four Points By Sheraton Manhattan Chelsea Hotel; Four Points By Sheraton Manhattan Chelsea Hotel New York City; 4 Points By Sheraton Manhattan Chelsea; Four Points New York City; Sheraton New York City; Sheraton Manhattan Chelsea; New York City Sheraton; New York City Four Points; Four Points Manhattan Chelsea; Four Points Sheraton Manhattan Chelsea

Address: 160 West 25th St., New York City, NY 10011

Phone Number:

Region: United States > New York > New York City

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Wheelchair access

Hotel Style:

Ranked #273 of 433 hotels in New York City

Price range (per night): S$295 - 672

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Behind our sleek design is the same comfort and service you expect from a Four Points. You won't need to go far to find a great restaurant, gallery or lounge. Over 2000 square feet of meeting space. ... more less

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589 reviews from our community

See which rooms travellers prefer - 68 traveller tips

remadrid17

Fairfax, Virginia

Senior Contributor

31 reviews

25 hotel reviews

Reviews in 21 cities

21 helpful votes

“Pricey but Clean Hotel & Decent Stay”

Reviewed 23 May 2013 NEW

I had a few wedding dress appointments in NYC and needed two rooms for myself and my cheerleader section. I had given the platinum concierge a buzz and told them of my situation. The first thing I was told was that this was a popular place for people on business to stay. That somewhat threw me off guard because that... More

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See 2 more reviews by remadrid17 for New York City

alexanderkh

Zurich, Switzerland

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 5 cities

“great location but quality is not comparable with the price”

Reviewed 17 May 2013

This is a perfect location if you want to explore and enjoy Manhattan: not many tourists, convenience closeness to the Hudson river and easy to reach all parts of the city from here. The quality of the rooms as well as food and drinks in the hotel could be much better for the price you pay here. Quite outdated and... More

alexanderkh has 1 more review of Four Points by Sheraton Manhattan Chelsea

“excellent location, very friendly, super wireless and just cool value for money”

Reviewed 16 July 2011

Dear Reviewer thanks for your business, as well as the feedback. In about 6 weeks we will begin our renovation(a few floors at a time) and those older rooms , in fact all of our rooms will be updated by fall. Thanks for your patience. Best regards, Lee More

MattStevensUK

London

Contributor

13 reviews

13 hotel reviews

Reviews in 12 cities

10 helpful votes

“Mediocre, but great staff”

Reviewed 4 May 2013

If I were to be very unkind, I'd say it's called the Four Points because only got four points out of ten. But you have to look at the hotel in its context, and I think for the price and location this is a solid hotel. As others have noted, the staff are first-rate and save this from being a... More

Thanks to the reviewer for highlighting our first rate staff! As the manager I am thrilled with that. I also am pleased to let you know that we have been approved for a rooms renovation beginning in July, that will make everything new again. I hope that you will come back and see us again to see how you like... More

Larry B

Elmer, New Jersey, United States

17 reviews

Reviews in 6 cities

5 helpful votes

“Four Points by Sheraton”

Reviewed 1 May 2013

A friend and I got a room here recently, and the place was Great, nice comfortable beds, clean, fairly quite, nice bar/lounge area, helpful front desk, great location, and at a very reasonable rate! Because rooms were not real big I would say 2 people per room would be ideal.

Thank you for the 5 rating! We try hard, and will continue to try hard to earn your praise and loyalty. Please come back to see us again. Sincerely yours, Lee Berthelsen-leon General Manager More

Charles B

Hamden, Connecticut

7 reviews

4 hotel reviews

4 helpful votes

“Great staff & location but could a renovation”

Reviewed 30 April 2013

My wife & I went to NYC for our son's 30th birthday. We stayed at the Four Points on 25th St. The staff could not have been more accomdating; front desk, restaurant, housekeeping all terrific. I expect rooms in manhattan to be small but this room needed a thorough cleaning and frankly so did the entire facility. With all the... More

Thanks to the reviewer for the great comments about the staff and hotel. I just wanted to let you know that we have plans to update our rooms this summer(a few floors at a time) to make them new again. Please do come and see us again. lee Berthelsen-Leon More

Jason_878787

Washington DC, District of Columbia

Reviewer

5 reviews

3 hotel reviews

Reviews in 3 cities

3 helpful votes

“Friendly staff, great guest extras & excellent location.”

Reviewed 26 April 2013

The staff at the Four Points Chelsea was excellent. They were friendly upon check in/out, accommodated my last minute late check out with ease, and were generous to offer goodies like a cupcake, which made a great impression! The hotel also offered a happy hour event with excellent beer and foods. Overall, the staff and their effort to provide quality... More

Thanks for the great comment about the hotel, and for our desk agent Terrence. We pride ourselves on the friendliness and personal service that will hopefully be part of a great experience that brings our guests back. I apologize for the mattress problem. We actually have the newest sheraton bed that Four points offers, and they are only 2 years... More

jlkkshic

Meriden, Connecticut

Top Contributor

61 reviews

16 hotel reviews

Reviews in 23 cities

28 helpful votes

“Small and Friendly Hotel”

Reviewed 22 April 2013

Great location in Chelsea. A very friendly gentleman named Terrance checked us is. Our room was on the 10th floor. Not a very good view, but we were not planning on staying in the room much. The room was small, as most NYC hotels are. It was clean. That to me counts for a lot! The bed could use a... More

See 3 more reviews by jlkkshic for New York City

Dear reviewer, Thank you for your comments, and for mentioning Terrence. He's one of our best and I'll be proud to share this comment with him. I do apologize about the bed though. They are Four Points newest model and are just a couple of years old. Perhaps there was a defect, or maybe one too many "trampoline parties" :).... More

karenm158

Branchburg, New Jersey

2 reviews

Reviews in 2 cities

1 helpful vote

“Convenient Location”

Reviewed 18 April 2013

This hotel is on a quiet (by NYC standards!) side street in the Chelsea section of the city. Short walk to Madison Square Garden, subway station, and a variety of shops & restaurants. Staff was extremely friendly and check in was quick. Our rooms were on the 19th floor of a 24 floor hotel with a view of the building... More

Thank you reviewer for the great review and commercial for both our neighborhood, and for the service team in our hotel. We are here ready to serve, and to provide for your needs. Best regards, Lee Berthelsn-Leon More

Kim B

3 reviews

“Great location”

Reviewed 17 April 2013

This hotel is in a great location. Subway station on 23rd st was easy to get to. Within walking distance to Whole Foods, Madison Square Garden, Penn station and many resturants. The room was clean, and the bed was very comfortable. Good water pressure in the shower and sink. The furniture was a bit worn but workable. Quiet at night... More

See 2 more reviews by Kim B for New York City

Thanks to Kim B for the glowing review. We hope that you will return to us in the future. We have just upgraded our Wi fi to triple our capacity and speed, and look forward to other improvements as the year progresses. Best regards, Lee berthelsen-leon More

dg_londonlad

London, United Kingdom

“Recommended”

Reviewed 15 April 2013

This hotel is a great base for exploring the city. The rooms were fairly small, but were very clean and the beds were comfortable. The staff were very accommodating and helped organise our return journey to the airport and looked after our cases after we checked out. The only negatives were the disappointing view from our room and occasional noise... More

Thanks to the reviewer or highlighting the great staff and service at the Four Points Chelsea.I apologize that we didn't have a better view avalable for you this time, and that you had challenges with the internet. I 'm sorry that it's late, but we will complete an upgrade to our internet infrastructure that will eliminate those problems. Also later... More

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Four Points by Sheraton Manhattan Chelsea, New York City Reviews

Four Points by Sheraton Manhattan Chelsea

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