Loved the location of the hotel. Walking distance to all the popular attractions in NYC. The full breakfast was delicious, (not continental) full breakfast. The employees has great customer service as well. This hotel has a really nice bar on the third floor, which we loved. We watched the NBA playoff games each night at the bar. But, I wouldn't...
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The Residence Inn located at 6 and 38 is staffed by a very pleasant and help group of employees.
We were there during Memorial Day weekend and they had opened up meeting rooms for the high volume of breakfast crowd. Breakfast was standard sausage rounds, scrambled eggs, pancakes and waffles with all the fixings. Soy milk available on request. Everything...
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Some reviewers were mad cause it isn't technically in Times Square but it's NYC what is walking a block- super clean - great breakfast which is a plus - laundry- valet parking- we had car it's $50/day- held our luggage on last day so we could tour longer- safe - we walked from movie theater at 2:00 am probably 5...
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This is the second time we have stayed at this hotel, first was winter a few years ago and we had another good experience this time as we did then. The location is excellent for tourists, just 5 min from Times square (but far enough away from the crush of people there), 15 min walk from Central Park, one street...
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This is a great stay. Clean. We didn't stay in the room that much but it slept well. Walks right out to Times Square.
Dear Clipcox2:
Thank you for posting your review on TripAdvisor. I'm glad to hear you had such a great stay and enjoyed the views and our location.
I hope you'll stay with us the next time business brings you to New York City.
My best,
Ryan Cortese
Guest Relations Manager
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Stayed at this hotel over Memorial Day weekend. Used Marriott points. Room was nice, very good kitchen facilities in the room. Bathroom was small and water pressure in shower wasn't great. Great view from room of Empire State Building and skyline. Neighborhood ok, about four blocks from Times Square.
Pros: location, value, view, size of room, friendliness of staff;
Cons:...
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Dear Michaelnwhite:
Thank you for reviewing my hotel on TripAdvisor. I'm glad you enjoyed your stay and found our staff friendly, location convenient, and rooms accommodating.
Our breakfast can become crowded on the weekends. Elevator delays are common on the weekends as well. I’m sorry for any inconvenience this may have caused. It seems most guests sit for breakfast around...
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I visited New York after 13 years again and wanted to stay in a hotel close to all attractions. This hotel is going to be definitely my choice for my next visit to NYC. Here some details.
Room:
As usual in Residence Inn the room comes with a small kitchenette and a huge fridge to keep all your drinks. The...
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Dear Wolfgang_Frankfurt:
Thank you for reviewing my hotel for potential visitors. It's nice to hear you returned to New York after so many years and had such a great experience! I hope you'll stay with us again soon. Next time be sure to leave the car at home!
My best,
Ryan Cortese
Guest Relations Manager
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I was here for ten days, mostly on business that was spread out around the city. This is one of the smallest Residence Inn rooms I have been in, but it is large for a NY hotel room. My room on the 11th floor had a great view of the Empire State Building, but not all rooms would have that....
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Dear TravelTexan1:
Thank you for posting your review of my hotel on TripAdvisor. I'm glad to hear that we were able to meet your travel needs and you enjoyed our full complimentary breakfast and convenience location. I'll be sure to pass your kind words on to Judy as well.
For future reference, some of our rooms do have a lower...
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We just returned from our weekend stay in NYC and stay at Residence Inn by Marriott Times Square. While I must say that the staff was friendly and room clean, I cannot give this hotel high reviews. I had book two rooms for our girls weekend away, celebrating my niece's 21st birthday. I had requested 2 rooms next to each...
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Dear kert1:
I'm so sorry to hear that you have a less than favorable impression of my hotel. I’d like to take a few moments to address your concerns.
Our rates are actually extremely competitive with most comparable hotels in the area. It sounds as though you stayed over a busy weekend when all rates in the city were significantly...
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I stayed here for a week in early May 2012, and found that it was just as I remembered it from last year (stayed for a month in May 2011). The rooms are large, especially for NYC, and the kitchenette offers everything a business traveler needs. The breakfast is an added bonus, and I agree with others & management that...
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Dear MaNa99:
Thank you for taking the time to review my hotel for potential visitors. I'm sure you would agree that business travel can often be less than enjoyable. We do try our very best to help visitors feel welcome and comfortable while traveling to such a large city.
I'm glad to hear we were able to accommodate your request...
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