Just a great hotel. Location in the 50's good-the concierge excellent. The doorman the same wonderful helpful, will get me that taxi still there since my last stay a year or two ago. Afternoon tea service good. Bed comfy and like the suite option. Stayed with a friend for a girls day in nyc and worked perfectly.

Had a late arrival (11pm), staff at desk was ok, but nothing more. Took a while to check inn even though there was no que. Room was very nice, big and clean. We sleept well, even though there was a lot of noice from the AC which turned on and off all night. Sound insolation from hall to room was... More

One of the best hotels around. The rooms are huge and clean. You are right in the middle of New York and the great thing about the London is that the windows are sound proof. I wish that they had more properties around the world. Maze restaurant has also improved a lot in the past few years.

My wife and I won a 2 night stay at this hotel along with airfare to NY, 2 theater tickets (to Jersey Boys) and a gift card to ESCA (Mario Batalli's restaurant) and had a wonderful time. At first I was skeptical about going to NY after reading about the number of places that are infested with bedbugs; however, this... More

The Hotel met the standard, but what left the best impression was our impromtu late lunch at the bar in the Maze Restaurant. Before heading to Airport, we decided to grab a bite, we were limited to the bar menu given the time, but were impressed by the service. We ordered a couple of menu items, that were quite tasty... More

We have stayed numerous times at this hotel because the price was right, however this time we had haad enough. The staff upon check in was rude acting as if they were doing us a great big favor checking us in. As Platinum Amex members we were promised and uprade, but just like the other 5 times we stayed here... More

What a perfect spot for a trip to new york. The suites are awesome and wonderful.Very large and good closet space. The ammenties are great with housekeekping on top of it all.. The food is lovely and continental breakfast is awesome from cereals to meats etc. The entire hotel is service with a smile.....Great great location and walking to everything... More

A very pleasant, if a little expensive, hotel. Had a huge suite on 50th floor with lounge and dressing room. Walk in, very powerful, shower and separate bath. Extremely clean and I was well looked after when asking for help. Bar and food is good but pricey. I personally gave breakfast a miss after seeing a great diner around the... More

Location is perfect, rooms are incredible and huge, service is top class (and not snobby). Also, a great spot for celebrity sightings. Now before you go to the website, try to book a room and faint at the price, I encourage you to monitor their website for deals as they DO appear and it's well worth it.