We stayed here for a long weekend celebrating my wife's birthday. Great location, walking distance to Central Park and Time square. Depending on how far you can walk, Macy's is also doable depending on how many bags you have on your return. The rooms are suites and a very good size especially for New York. Would highly recommend this hotel... More

The hotel is the perfect location for visiting Manhattan. We could walk everywhere and we also felt very safe walking in this neighborhood. We felt the service at the front desk was great when checking in and dealing with an issue on our bill at check out. It was resolved within seconds. The bellman were great hailing us taxis, getting... More

A wonderful hotel close enough to Central Park don't have to pay double the room rate with enough class and elegance to match. Staff is wonderful, rooms large comfortable a good choice. Subways are very accessible if don't the subway doormen will have a cab in minutes. The gym is good, equipment clean and up to date. Towels and water... More

We stayed three nights at The London NYC in early May 2013. The service and accomodations were flawless. The location is great, just a few blocks north of the lights of Times Square and a couple of blocks south of Central Park. Highly recommend!

When we arrived at the hotel they had allocated us a room with 2 beds rather than 1 bed as we were travelling as a couple for our wedding. I had made contact with the hotel previously to make sure that this was avoided but this had not been arranged. Staff at the hotel moved us to the last suitable... More

We have stayed here in previous iterations of this hotel, and it has always been superb. Every room is a comfortable suite. well appointed bath, and great service from a friendly, helpful staff. It's large enough to provide all needed surfaces, without the feel of a mega-hotel chain. Clearly, a step above!....and the location- walking distance to Lincoln Center and... More

Rather amazingly, this hotel assigns smoking rooms to non-smoking guests who ordered non-smoking rooms. Without prior notice and without seeking the guest's consent. They justify this by saying that "room types" are not guaranteed. Thus, a non-smoking guest finds himself spending the night in rooms stinking of cigarette smoke. That's just unbelievable, for any hotel. let alone for an hotel... More

We stayed in a Vista Suite recently for a girls trip to Manhattan! The room was spacious even with the roll-a-way in the separate living room/sitting area. The view was spectacular of Central Park and the Hudson River from the 39th floor with no street noise. The bathroom vanity was huge... enough for three females to spread out their toiletrees!... More

I had a suite reserved, but there was only one available on the smoking floor, or a small room available on the non-smoking floor, which was a disappointing. Went for the suite, which if it didn't stink of stale smoke, would've been quite nice. Bedroom, separate 'lounge' with sofa, table, desk and rocking chair. The gym is good and open... More