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All 429 New York City hotels »

Hilton Garden Inn New York - Chelsea

3.0 of 5
121 West 28th Street, New York City, NY 10001
Hotel amenities
Special offer
10% off room rate
Hilton Garden Inn New York - Chelsea
Ranked #82 of 429 hotels in New York City
4.5 of 5 stars 758 Reviews
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758 reviews from our community

What travellers say about this hotel
  • Times Square(37)
  • Very clean(31)
  • Penn Station(27)
  • Flower district(21)
  • Friendly and helpful(18)
  • Great location(15)
  • Empire state building(13)
  • Business center(10)
  • Few blocks(9)
  • Would definitely stay(8)
Traveller rating
    368
    317
    46
    15
    12
Only show reviews for Family (162) | Couples (197) | Business (93)
Date Rating
Silver creek, NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 May 2012 NEW

We stayed at the hotel for our son's wedding in NYC. The hotel could not have been better, it was clean and quiet. The staff was extremely helpful. We were able to park nearby. Walking out to the flower district was wonderful, and being in the heart of NYC was so much fun! Would definitely stay there again! Thank you... More

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New York, New York, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW

This place is located in a very good central location. Room are a very good size for NYC.

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Elk Grove, California
1 review
4 of 5 stars Reviewed 29 May 2012 NEW

This was the first time to travel to Manhattan. The hotel is nestled in the flower wholesale district with easy access to the subway to travel to all the places we wanted to visit. The room was clean with 2 very comfortable beds, ample storage for clothes, and the convenience of using a microwave and refrigerator. The hotel entrance is... More

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Sun Valley, Idaho
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 29 May 2012 NEW

Found this hotel to be clean, quiet, with a very helpful and compliant staff. The beds and linens were wonderful and I would recommend it to anyone visiting NYC, As a former New Yorker, I return to the city almost every year and certainly would stay here again.

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Charlotte
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW via mobile

The hotel location is nice and quite and very close to penn station and madison square garden. There s also few subway stop nearby in case you prefer to take the metro instead of the taxi. Personell is very nice and helpfull. Breakfast is kind of expensive somi recommend to have breakfast somewhere else ( lots of nice places closeby)... More

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Herzlia, Israel
1 review
4 of 5 stars Reviewed 27 May 2012 NEW

The hotel was welcoming.So is the staff.The room was large and clean.Towels changing ok.Inroom coffee machine,micro,fridge to keep things one can buy downstairs in the "pantry". The one thing we did not like was the very small lobby at the entrance of the hotel instead of having a proper lobby to sit in,and the other thing, the daily cleaning of... More

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cleveland, Ohio
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

I'm a self professed hotel snob, but this little hotel surprised me. It is small, as are the rooms - which in NYC is normal, but it is very clean and modern. The staff was very friendly and helpful and I loved walking out the front door and being right in the heart of the flower district. Subways were close... More

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New York City, New York
1 review
5 of 5 stars Reviewed 26 May 2012 NEW

I love this hotel in every way. The service was terrific and each staff member was professional, attentive, courteous and helpful. The food services people were beyond compare in their presentation and quality. I love the front desk manager and associates. They went above and beyond to be helpful. The location is superb and close to all the 'happenings'. My... More

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Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
30 May 2012

Thank you for taking the time to write a great review about your stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our hotel convenitent and spacious. Our staff works diligently to bring personal attention to every guest interaction, and we are pleased you received that attention. Thank you for... More

Fredericksburg, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 May 2012

Room was not ready until 3pm - but that was okay, that is the stated check-in time. Just be wary if you may be expecting to get in earlier - they had a lot of late checkouts that morning. The staff were all super friendly. After hearing about the bed bug issue in NYC, I really checked my room hard... More

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See 2 more reviews by JRCPrez for New York City
Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
30 May 2012

Thank you for the wonderful feedback regarding your recent stay with us! We are so pleased to hear you had a great experience at the Hilton Garden Inn Chelsea. Our staff does a wonderful job making sure our rooms are very clean and well maintained. Thank you for your kind words, and we are looking forward to see you during... More

Senior Contributor
23 reviews 23 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 22 May 2012

Great location you can walk or take subway to most attractions, near Chelsea in the flower district. Small rooms with fridge, microwave. Very helpful and friendly staff.

Was this review helpful? Yes
Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
30 May 2012

Thank you for taking the time to write a nice review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our hotel amenities convenient. We also agree that our location is ideal and located on a beautiful street lined with fresh flowers each day. Thank you for... More

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Additional Information about Hilton Garden Inn New York - Chelsea

  • Chelsea Hilton Garden Inn
  • Hilton New York City
  • Hilton Garden Inn Chelsea
  • New York City Hilton
Address: 121 West 28th Street, New York City, NY 10001
Price range (per night):* S$292 - 616

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Hilton Garden Inn New York - Chelsea
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