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BEST WESTERN PLUS Hospitality House

3.0 of 5
145 East 49th Street, New York City, NY 10017 (Manhattan)
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BEST WESTERN PLUS Hospitality House
Ranked #36 of 433 hotels in New York City
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533 reviews from our community

Traveller rating
    324
    166
    31
    5
    7
See reviews for
Families
274
 
Couples
50
 
Solo
8
 
Business
25
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Norwich, United Kingdom
Top Contributor
77 reviews 77 reviews
24 hotel reviews
Reviews in 43 cities Reviews in 43 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 25 May 2013 NEW

This is “small” hotel perfectly positioned to explore NYC. We had a problem upon arrival as they said they did not have our booking, but this got sorted eventually. They took-in our bags while sorting out the mix-up, but did not store them securely. Our rooms were massive, clean and very comfortable. Nothing to complain about at all. The hotel... More

Was this review helpful? Yes
See 6 more reviews by machinmad for New York City
1 review
5 of 5 stars Reviewed 24 May 2013 NEW via mobile

I've stayed here a few times now while in NYC for business and I will say that I have not been or expect to ever be disappointed. The rooms are very spacious and the staff is extremely courteous. If you like quiet in the heart of a busy city then this is the place for you. I've tried a few... More

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Dublin, Ireland
1 review
5 of 5 stars Reviewed 23 May 2013 NEW

The hotel was fabulous, perfect location. The service was brilliant all the staff were extremely helpful and obliging. The rooms were above standard, spacious and very clean. Sam Sharma made our trip, his advice and help with everything we had planned made everything much easier for us. A true gentleman, I will definitely be returning and recommending this hotel to... More

Was this review helpful? Yes
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
24 May 2013

Dear Joanne, Thank yoiu for your review and compliments of our staff and in particular Mr. Sammy. We are so happy we created a memorable experience for you to return home with! I wil share your kind words with our team, they will be very happy that you enjoyed your vacation here. We hope to see you again soon and... More

portland oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 May 2013 NEW

At the end of the day, most hotels appropriately priced, but I have found this one to be excellent location with some value to price. Where hotels can differ markedly, however, is by way of service, and here I feel compelled to note that Sam, who mans the evening desk, is compelling source of refreshingly positive differentiation. Sam is a... More

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See 2 more reviews by bushido72 for New York City
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 May 2013 NEW

Very low key, clean and well serviced apart-hotel in the centre of mid-town just blocks away from 5th ave and the delights of Lexington. You cannot fault the price in respect of the fabulous location inspire of the noise and having the D and C suites facing out to a car park. how much time does one spend in a... More

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robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
24 May 2013

We are very happy that you enjoyed your stay at our hotel. Thank you for staying with us and for sharing your experience here. We appreciate hearing about your visit to help create a superior experiences in the future. We have now opened the outdoor deck with additional breakfast seating and we provide trays to take the items up to... More

Honolulu
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 May 2013

We recently stayed 5 nights in a two-bedroom King/Queen suite. It was perfect for our family of five - 3 adults, 2 teens. It offered a wonderful escape at the end of a long day of touring the city - with plenty of room for us to relax. Although a bit on the older side, the rooms and kitchen were... More

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robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
24 May 2013

We are very happy that you and your family enjoyed your stay at our hotel. Thank you for staying with us and for sharing your experience here. We appreciate knowing your feedback to create a superior experience for our guests. We hope to see you again in the future! At your service .. Warmest Regards, Robert More

Bloomington, Indiana, United States
1 review
4 of 5 stars Reviewed 7 May 2013

Sam S. is the man; you want to talk about Customer Service? This guy deserves kudos big time. My wife and I were in the city for vacation and changed hotels half way through. After entering the BWP on 49th I wished we would have stayed here the whole time. What a nice, "roomy", and neat room - it feels... More

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robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
8 May 2013

Thank you for your review and recent stay with us. I was so happy to hear that you enjoyed the free snacks and that Sammy went above and beyond to save you money while allowing you some extra sleep time! Kudos to Sammy! We hope to see you here soon. Please consider us your home in NYC. If I can... More

essex
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 May 2013

Family of five (three adults + two kids) at Easter. Noisy at night ,but what do expect in New York? Great location not far from the Rockerfella centre. Complimentary breakfast hot and cold food can be taken downstairs or brought back to the room on trays. Staff were all very helpful adding to the enjoyment. A fab location at great... More

Was this review helpful? Yes 1
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
8 May 2013

We are happy you enjoyed your stay with us. Easter is a great time to be in NYC. Thank you for taking the time to write and for your patronage. We all hope you come by to see us again soon. Warmest Regards, Robert More

Courtenay, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 May 2013

There were 4 of us who stayed for a week. The room was perfect for this. Kitchen was well appointed, although we had planned to use it a lot more then we did...food is too delish in NY! The staff were helpful, and the room kept clean. Bed was super comfy! Bathroom was stocked daily and cleaned well. There was... More

Was this review helpful? Yes 2
See 2 more reviews by Candi71 for New York City
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
8 May 2013

We are very happy that you enjoyed your recent stay wikth us! Thank you for your business and for taking the time to post your experience here. I was gald to hear you liked the hotel and staff. I was also glad to see that you took full advantage of the classes at our YMCA fitness center. A great way... More

Edinburgh
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 28 April 2013

Leaving New York today after another fantastic stay at the Hospitality suites. We stayed in a one bedroom apartment which was great, loads of room, immaculately clean. Staff are very friendly and always willing to answer any questions. Breakfast included which is a bonus, it can get very busy in the breakfast room so I'd suggest taking your tray and... More

Was this review helpful? Yes
See 6 more reviews by MBrowne for New York City
robg64, General Manager at BEST WESTERN PLUS Hospitality House, responded to this review
17 May 2013

Thank you for your recent visit and for contributing here to tell us about your experience at our hotel. It was great to hear about the staff and cleanliness. It was nice to hear that we made your stay pleasant. Your business is very important to us and we value your feedback. By telling us what you liked about your... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Times Square(15)
  • Bedroom apartment(9)
  • Great location(9)
  • Living room(8)
  • Very clean(8)
  • Friendly and helpful(7)
  • Street noise(7)
  • Full kitchen(5)
  • Dining area(3)
  • King size bed(3)

Additional Information about BEST WESTERN PLUS Hospitality House

Address: 145 East 49th Street, New York City, NY 10017
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Suites Wheelchair access
Hotel Style:
#26 Business Hotels in New York City
#36 Family Hotels in New York City
Price range (per night): S$429 - 936
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
In one of the most desirable neighborhood communities in New York City, BEST WESTERN PLUS Hospitality House us a freshly renovated, all suite, three and four room full apartment hotel on Manhattan’s East Side. Uniquely designed with full kitchens living rooms and separate bedroom(s), the Hospitality House provides leisure and business travelers with a comfortable, smoke-free, affordable home away from home. Apartments include Free Hot Breakfast, Free Wifi/Internet, Free Computer/Printer Access, Free Fitness Center Access , Free Newspaper and Free Local Telephone. ... more   less 
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Also Known As:
Best Western Plus Hospitality House Hotel New York City
Best Western Plus Hospitality House Hotel
Best Western Hospitality Hotel
Best Western New York City
New York City Best Western
Best Western Hospitality House
Best Western Hospitality House New York

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BEST WESTERN PLUS Hospitality House
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