If you like firm beds then this hotel is for you! The room was small. It did have a mini fridge which was a nice accent. The decor was modern. The light switches were touch but hardly worked. No drawers to put your clothes in unles you have one outfit to put in the drawers by the bedside. They do... More

We had been to New York before and stayed at the Intercontinental - which was stunning. This time we decided to try somewhere different - so as Hyatt club members decided to stay at the Hyatt - which was in a terrific location - right next door to Grand Central Station and within walking distance to many tourist attractions. However... More

I tend to love Hyatt Hotels, especially in Asia where I am based. So I was really looking forward to staying at the Grand Hyatt in NYC, however overall it just did not match their excellence elsewhere. The bathroom was simply tiny, inadequate and with no bath, the toilet was squeezed into the tightest of spots. There were no umbrella's... More

Stayed in a standard room on the top floor of the hotel for one night. The lobby was a painful attempt to be hip and modern, but seemed disjointed and incomplete. Staff was pretty indifferent and waiting for their shift to be over. The room was just not good and not clean enough. The shower/tub was broken and kind of... More

Unlike other Grand Hyatts this one isn't going to knock your socks off. But the location couldn't be better. Steps from Grand Central on E 42nd Street - you're well placed to get to practically any destination in Manhattan and beyond. The lobby is modern, and clearly striving for impressive/artistic. Comes across as a pretentious/bus station. But it does have... More

Fun wid Rahul parekh and rohan parekh and very good location. Hotel was equiped with full facilities. All type of service was given. Spa, casino Etc. had fun. Fun wid Rahul parekh and rohan parekh and very good location. Hotel was equiped with full facilities. All type of service was given. Spa, casino Etc. had fun. Fun wid Rahul parekh... More

We stayed here for a week in May 2012 and it was superb. The room was clean and quiet and all the staff we dealth with were very helpful and friendly. If there is a downside then its no coffee maker in the rooms but there is a market store downstairs in the foyer which serves great coffee and hot... More

The hotel was located right opposite Grand Central Terminal, and therefore was incredibly convenient; very walkable to Times Square and other tourist attractions, with a plethora of dining and entertainment options nearby. However, I am afraid that my compliments end there. The hotel really should only be frequented by business traveler, as convenience was its biggest (and in my view... More

I've been 4 nights at the GH NYC and my expectations were very high since I use to stay at GRAND HYATT all over the world. even if I had my room on the totally refurbished floor i.e. 18th floor, I complain the total absence of atmosfhere and service form the lobby up to the guests floor. Nothing in the... More