Stayed here after booking through booking.com. Looks like they give a different attitude for customers booking through booking.com. I Am a priority club member. Everyone is expecting tips. From The doorman to the bell man. Staff don't even say please or thank you. I tried to reduce my no of days of stay and theyade such a big fuss. Next... More

I really researched hotels before booking this one. This hotel had the most square footage for the price and we couldn't have been happier! We stayed in a corner room (that cost extra) and had the most amazing view of Times Square. We were so happy that we paid the little bit extra for a nicer room. It was wonderful.... More

We stayed here prior to a 17 day cruise and had 4 glorious days where we felt very comfortable and homey. We were originaly registered in 2 Concierge rooms, one with two double beds and 1 with a king bed. We travel with our mom and aunt who are 85 and 80 and they were going to put us on... More

My first visit to the Big Apple and it certainly won't be my last. Would definitely stay at CP again and would highly recommend it . Very clean and spacious rooms, excellent service in the hotel and very centrally located. Thank you for living up to all of my expectations.

I was extremely upset that there was no place to sit and eat a sandwich in the lobby that I purchased from the Deli down the street. For $500 there should be a place in the lobby for your guests to relax and eat or drink regardless of where the items where purchased. I was accosted by security for eating... More

I was impressed how clean & spacious our room was, the bed was very comfortable, pretty quiet sleep considering the location, the breathtaking views from the 42nd floor allowed me to capture memorable pictures for posterity. Close to many Starbucks, drugstores, all the theaters & all subways lines made it extremely convenient to get anywhere in a NY minute! Also... More

Stayed here numerous times. Very convenient location. Got free Wi Fi and when we needed anything Susana the Front Office Manager was extremely helpful.

I've stayed at this hotel four or five times due to its location, and there are a lot of good things about it. But right now, I am so flabbergasted and angry at having just learned that I would have to pay $14.95 a night for Wi Fi that it makes all of the good things pale in comparison. At... More

Hey, I travelled to NYC at least 15 times a year over the last four years as I came to visit my kd in a NYC college. I wish I had discovered the Crowne Plaza in Times Square sooner than my kid's senior year. The place is fantastic. Comfortable beds. A very helpful staff. Taxis always there at the ready... More