We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 430 New York City hotels »

Doubletree Metropolitan Hotel

4.0 of 5
569 Lexington Avenue at East 51st Street, New York City, NY 10022
Hotel amenities
Offers & Announcements
$145 per night
Doubletree Metropolitan Hotel
Ranked #288 of 430 hotels in New York City
3.5 of 5 stars 1591 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,591 reviews from our community

Traveller rating
    300
    608
    344
    196
    143
See reviews for
Families
169
 
Couples
392
 
Solo
130
 
Business
289
 
What travellers say
  • Great location(26)
  • Subways stations(22)
  • Times Square(16)
  • Very good(12)
  • Central park(11)
Date Rating
Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 May 2012 NEW

The hotel is in a good location for my second visit to New York. the room was over all very clean and got cleaned every day like it should be. I found the staff very helpful for the most part

Was this review helpful? Yes
Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 May 2012 NEW

Reviews talk about the renovation. They must have missed my room. A/C is still extremely loud. Akea would be a huge upgrade. Wifi is snails pace. Great location. Near all of the high class hotels. Not what I expected given the price.

Was this review helpful? Yes
Newport, RI
Top Contributor
92 reviews 92 reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

This is the third time we have stayed with the midtoen Doubletree and it is still good. The location is perfect, 51st and Lex, te hotel is clean and staff efficient. Our check in was quick, but they only had a room our size on the 6th floor unless we wanted to upgrade ($30/night), so I asked for the inside... More

Was this review helpful? Yes
See 9 more reviews by FerrariWidow for New York City
Sydney, Australia
Top Contributor
77 reviews 77 reviews
Reviews in 25 cities Reviews in 25 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

Look it's not the plaza OK but if you are after a clean hotel in a great location the you can't go wrong here. Walking distance to fantastic shopping, Broadway, central park, times square and "Top of the Rock". The one thing I did find surprising was the giant blow up bed bug that was outside our hotel room one... More

Was this review helpful? Yes
See 4 more reviews by Allis0n_Smith for New York City
Lagos, Nigeria
Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 25 May 2012 NEW

The location is good, easy acces out of manhattan to the airport, and easy acccess to trainstations, bus stops and what have you. I got there around past 12 noon, they told me checking in time is 3pm and they have no room ready or me yet but they could likely have one within the hour, so they took my... More

Was this review helpful? Yes
Jennifer Unterburger, Rooms Controller at Doubletree Metropolitan Hotel, responded to this review
27 May 2012

Thank you for taking the time to let us know about your stay at the DoubleTree by Hilton Metropolitan Hotel! I sincerely apologize that your stay did not exceed your expectations. We can offer no excuse, but I can assure you I will passing along your thoughts and comments to the appropriate departments to make sure we fix situations like... More

Travellers are raving about these New York City hotels

Hilton Garden Inn New York  West 35th
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1218792?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Staybridge Suites Times Square - New York City
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1465162?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Setai Fifth Avenue, a Capella managed Hotel
5 of 5 stars
Show Prices ABS:HotelCheckRates-d1776857?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Hampton Inn Times Square North
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d93457?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Broadway at Times Square Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d112021?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hudson, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 May 2012

My wife & I have stayed here twice in the last 2 months, and we were quite surprised by how nice the hotel is for the price. Both times we went through a bid-for-your-room site and got our room for under $140. The hotel does know that there can be a bit of a noise issue especially if you are... More

Was this review helpful? Yes
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 23 May 2012

Staff has been amazing, I have stayed in bunch of Hilton properties in NYC and the staff here has been nothing but courteous and helpful with all my requests! Great location, decent rooms

Was this review helpful? Yes
Jennifer Unterburger, Rooms Controller at Doubletree Metropolitan Hotel, responded to this review
27 May 2012

Thank you so much for your positive thoughts about the DoubleTree By Hilton Metropolitan! Our goal is to make sure every guest has an enjoyable stay and we are so happy that your stay exceeded your expectations!! We hope to see you in NYC again soon!! More

Somerset NJ
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 22 May 2012

I spent 3 nights here and found there were two distinct sides to this property. The room and hotel staff were excellent, the hotel was clean and well appointed. The maid service was good all the staff was friendly and welcoming. The area that was very disappointing was the catering department. In three days the food was poorly prepared and... More

Was this review helpful? Yes
Jennifer Unterburger, Rooms Controller at Doubletree Metropolitan Hotel, responded to this review
23 May 2012

Thank you so much for telling us about your stay! Im glad you experienced so many positives while staying at our property! I do apologize for the experience you had in the Met Grill Restaurant. I am going to pass these comments along to the Food and Beverage department to ensure that situations like this do not happen again int... More

Montreal
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2012

Clean newly renovated room, very friendly staff. Lovely Crabtree amenities. Very well situated, walking distance to best shopping restaurants. Only reason I didn't give it a 5 star rating was because our room (and those other friends who were staying there the same weekend) wasn't made up when we returned to freshen up for a wedding at 3pm in the... More

Was this review helpful? Yes
Jennifer Unterburger, Rooms Controller at Doubletree Metropolitan Hotel, responded to this review
23 May 2012

Thank you so much for telling us about your stay! Im glad you experienced so many positives while staying at our property! I will make sure to pass your comments along to the housekeeping department to ensure that we are being as efficient as possible. We hope to see you again soon! More

Mobile, Alabama
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 20 May 2012

I stayed at the Doubletree for two nights. Check in was easy. My diamond status landed me a free upgrade to a Junior Suite. The room was quite sizable for NYC standards. The recently renovated room had a very fresh and modern look. Two nice TVs and a balcony looking over 51st. My daily breakfast at The Metro Grill was... More

Was this review helpful? Yes
See 2 more reviews by MadMobilian for New York City

Travellers who viewed Doubletree Metropolitan Hotel also viewed

Doubletree Guest Suites Times Square
4.5 of 5 stars 2,215 Reviews
New York City, NY
Show Prices ABS:HotelCheckRates-d93352?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Casablanca Hotel Times Square
5 of 5 stars 2,046 Reviews
New York City, NY
Show Prices ABS:HotelCheckRates-d113317?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hilton Garden Inn Times Square
4.5 of 5 stars 2,336 Reviews
New York City, NY
Show Prices ABS:HotelCheckRates-d99352?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 430 hotels in New York City, ranked by popularity »

Been to Doubletree Metropolitan Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Doubletree Metropolitan Hotel

  • Doubletree New York City
  • New York City Doubletree
  • Doubletree Metropolitan
  • Doubletree Metropolitan New York
  • Doubletree Metropolitan Hotel New York City
Address: 569 Lexington Avenue at East 51st Street, New York City, NY 10022
Price range (per night):* S$253 - 599

Owners: What's your side of the story?

If you own or manage Doubletree Metropolitan Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Doubletree Metropolitan Hotel
Show the lowest price for this hotel (from our partners)
Show Prices