Stayed here for 1 week in April 2012 over Easter. Really, probably fair to sum it up as a pretty good Novotel in a great location (the main reason I booked this). The rooms were like any other hotel room, although the beds were above average and the bathroom was clean. The highlight is the balcony overlooking times square -... More

Second time back to the Novotel in the year, everything is great the food and service in the breakfast area were very good. The room view was fantastic! The rooms are quite modern but bathrooms are starting to be a little dated. When I mentioned it to the staff they were very proud to say that the hotel is being... More

This hotel is 2 minutes walk from the centre of Times Square. The hotel is reasonably priced but would be in need of some refurbishment. Despite some dodgy reviews there is nothing wrong with this hotel and you will not find better for this price within this location. The staff were polite and prompt. I would have no problem in... More

Just home from a weeks stay here, i was a little concerned about some previous comments about the hotel(but then some people are never happy!) we needn't have worried!!! Service was great, housekeeping fab, we didn't eat here but prices were much the same as everywhere around as were the drinks. Found New York pricey to eat & drink.The staff... More

My wife and I stayed 3 nights in this hotel. During my travell in Europe I frequently stay in Novotel hotels and compatible and they are usally better then this one. We were pleasantly surprised about the location which was better then we expected. The service from housekeeping, cleaning was outstanding, people at-in the check were kind but too busy.... More

This is now the third time we have stayed at the Novotel in times square and again it was outstanding. I know people have made comments about the check in staff but on all occasions we have found them to be friendly and helpful. The long and short of it is that if they politely check you in and give... More