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33 West 55th Street, btw Fifth Ave. and Sixth Ave., New York City, NY 10019 (Manhattan)
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Shoreham
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68%
Ranked #261 of 432 hotels in New York City
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741 reviews from our community

Traveller rating
    203
    297
    117
    70
    54
See reviews for
Families
99
 
Couples
254
 
Solo
57
 
Business
139
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
New York
1 review
2 of 5 stars Reviewed 17 June 2013 NEW

Staff were too busy being hip to be helpful. There was absolutely no interest in me at any point in the visit--I'll admit, I'm 50, but really?? Room is typical New York small--no room to work with a giant "massage chair" taking up half the floorspace. Carpeting was old faded and worn. Lighting in room was totally inadequate. Bed comfortable... More

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New York
1 review
3 of 5 stars Reviewed 17 June 2013 NEW

My baggage was left unattended in the lobby. I was given inaccurate information by the front desk check-in related to my room charges. There was a lack of personal attention and warmth among the staff. Found a housekeeping staff member in my room with the door locked.

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Washington DC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 June 2013 NEW

I've been staying at the Shoreham for 12 years on monthly business meetings and held it in high regard until the past year. Since new management has taken over all of the amenities have gone away. No more afternoon coffee/tea off the lobby, no more robe and slippers in all the rooms, no more complimentary internet, no more 1/2 price... More

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Glendaliz M, General Manager at Shoreham, responded to this review
14 June 2013

Dear Aroseis, First and foremost I’d like to thank you for the decade+ years of your loyalty as a guest of the Shoreham. As with any hotel, there are services and products that change, but I’m most proud that what keeps bringing our guests back is still the same, and that’s our staff. Victor is a new hire, and we... More

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Hamilton, Bermuda
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 11 June 2013

Great location, quiet hotel but very disappointed with the 'tired' looking furnishings and especially the bathroom. Almost 'unhygienic' looking bathroom.Needs renovation and quick,especially for what we were charged.

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Was this review helpful? Yes
Glendaliz M, General Manager at Shoreham, responded to this review
12 June 2013

Dear Holidaymaker147257, Thanks for choosing the Shoreham for your recent stay. I’m glad you found our amazing location to your liking. Our modern, and eclectic décor is very popular, I’m sorry it wasn’t to your preference. We are constantly reviewing guest feedback to use when making changes, and we will definitely take yours into consideration. Regards, Glenda Maldonado More

New York
1 review
5 of 5 stars Reviewed 11 June 2013

Beautiful little modern hotel, very well located too! We received a bottle of champagne at our arrival, which was really appreciated! Had some trouble but the staff solved it pretty fast, and gave us some nice advice for the bus and metro! Very clean also, nothing bad to say about that! Overall amazing place, would go back!

Review collected in partnership with this hotel

Was this review helpful? Yes
Glendaliz M, General Manager at Shoreham, responded to this review
12 June 2013

Dear Andreanne G, I’m so happy to know we exceeded your expectations. Our team really focus on service recovery, ensuring every guest has a great stay. I’m thrilled we gained another loyal Shoreham guest! We can’t wait to welcome you back. Warmest regards, Glenda Maldonado More

Fredericksburg, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 10 June 2013

A girlfriend and I took a weekend trip to New York and found this hotel on Priceline. It is within walking distance to many restaurants and easily accessible to Times Square. It was very clean and we enjoyed visiting with all the staff. they were very accommodating and helpful. We did have to ask for extra towels but they brought... More

Was this review helpful? Yes
Glendaliz M, General Manager at Shoreham, responded to this review
11 June 2013

Dear Kso11, Thank you for your glowing review on your recent stay. I’m thrilled we exceeded your expections on our location, service, and amenities. We appreciate your loyalty, and we welcome you back to the Shoreham on your next trip to our city. All the best, Glenda Maldonado More

Greekbirder
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 10 June 2013

Spent one night at the Shoreham after leaving the sub-standard Hudson Hotel. Friendly, helpful, professional Elvira greeted me at the front desk. My room was spacious and the white marble bathroom was huge. Spotlessly clean. Wifi was super strong. Big spacious desk to work on. Nice size closet. Big, comfortable bed. Priced to please. Location is the best. I would... More

Was this review helpful? Yes
Glendaliz M, General Manager at Shoreham, responded to this review
12 June 2013

Dear Greekbirder, I’m thrilled you found us after your unpleasant stay at another New York City Hotel. Our team, including Elvira who is our front desk manager are genuine, and are what makes the Shoreham so special. Our room attendants will be thrilled to know you found your room so clean. We all work towards making our guests want to... More

Los Angeles
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 8 June 2013

So the good is that this hotel is well situated for me and for many others for work. The block has tons of good restaurants and is close to transit. Room size is decent and average for nyc. Wifi is strong. Bed is comfy. The bad: the rooms are very dark even with all the lights on. This drives me... More

Was this review helpful? Yes
Glendaliz M, General Manager at Shoreham, responded to this review
12 June 2013

Dear KimParkLee, On behalf of my team and I. we thank you for your loyalty, and those of yor company. We are very lucky to be in such a central location within the city, it’s the reason so many of our guests love staying with us. We are looking to increase the lighting in some of our rooms , thank... More

Los Altos, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 June 2013

The staff was very friendly. Clean boutique hotel. Rooms very small. My room was 10x14. Bathrooms very small but clean. Not enough towels!!!!! Not enough room to have luggage in the room. I prefer a much bigger room. I got this room on hotwire soI had no choice. It's hard to believe this is a four star hotel.... I asked... More

Was this review helpful? Yes 1
Glendaliz M, General Manager at Shoreham, responded to this review
12 June 2013

Dear Jcn411, Thank you for your glowing review on our service, staff, and overall stay. Our rooms vary do vary in size, perhaps next time you can try our spacious one-bedroom suites! Thanks again for providing us your feedback and we hope to see you again real soon. Sincerely, Glenda Maldonado More

Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 June 2013

Our first to the Shoreham. We stayed for 7 nights. Check-in staff were friendly and professional. In particular, Henry at reception was excellent. Any questions we had of staff in general were dealt with quickly. Our room was very clean with a balcony, housekeeping service was really good. Wifi access is good in main hotel areas, though not in the... More

Was this review helpful? Yes
Glendaliz M, General Manager at Shoreham, responded to this review
12 June 2013

Dear TomS, I’m so glad you chose us for your week long stay in the city. Our staff is super accommodating, and Henry is fantastic! Our housekeeping team will be so proud to know you acknowledge their service in your room. We can’t wait to welcome you back! All the best, Glenda Maldonado More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Central park(30)
  • Boutique hotel(22)
  • Very good(13)
  • Massage chair(6)
  • Great location(6)
  • Front desk staff(5)
  • Rooms are small(5)
  • Ground floor(4)
  • Hotel room(4)
  • Junior Spa suite(3)

Additional Information about Shoreham

Address: 33 West 55th Street, btw Fifth Ave. and Sixth Ave., New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#127 Luxury Hotels in New York City
#261 Family Hotels in New York City
Price range (per night): S$296 - 677
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Shoreham is a fashionable retreat dedicated to the experience of design. Flat-screen monitors throughout the property feature an array of video and interactive art with vibrant images of nature in motion. The hotel offers a variety of accommodations ranging from superior to specialty suites available with king, queen or two queen-sized beds. Signature amenities include invigorating five-head hydro-massage showers in junior suites and select rooms, iJoy massage chairs, Bose Wave® radio CD players, Wi-Fi and flat-screen TVs. Guest room baths are appointed with high-gloss white marble tile, gray slate vanity tops, brushed stainless steel sinks with satin nickel fixtures and Aveda bath amenities. ... more   less 
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Also Known As:
The Shoreham Hotel New York City
The Shoreham Hotel
Shoreham New York City
Shoreham Hotel New York City
Shoreham Hotel New York

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