My baggage was left unattended in the lobby. I was given inaccurate information by the front desk check-in related to my room charges. There was a lack of personal attention and warmth among the staff. Found a housekeeping staff member in my room with the door locked.

I've been staying at the Shoreham for 12 years on monthly business meetings and held it in high regard until the past year. Since new management has taken over all of the amenities have gone away. No more afternoon coffee/tea off the lobby, no more robe and slippers in all the rooms, no more complimentary internet, no more 1/2 price... More

Great location, quiet hotel but very disappointed with the 'tired' looking furnishings and especially the bathroom. Almost 'unhygienic' looking bathroom.Needs renovation and quick,especially for what we were charged.

Beautiful little modern hotel, very well located too! We received a bottle of champagne at our arrival, which was really appreciated! Had some trouble but the staff solved it pretty fast, and gave us some nice advice for the bus and metro! Very clean also, nothing bad to say about that! Overall amazing place, would go back!

A girlfriend and I took a weekend trip to New York and found this hotel on Priceline. It is within walking distance to many restaurants and easily accessible to Times Square. It was very clean and we enjoyed visiting with all the staff. they were very accommodating and helpful. We did have to ask for extra towels but they brought... More

Spent one night at the Shoreham after leaving the sub-standard Hudson Hotel. Friendly, helpful, professional Elvira greeted me at the front desk. My room was spacious and the white marble bathroom was huge. Spotlessly clean. Wifi was super strong. Big spacious desk to work on. Nice size closet. Big, comfortable bed. Priced to please. Location is the best. I would... More

So the good is that this hotel is well situated for me and for many others for work. The block has tons of good restaurants and is close to transit. Room size is decent and average for nyc. Wifi is strong. Bed is comfy. The bad: the rooms are very dark even with all the lights on. This drives me... More

The staff was very friendly. Clean boutique hotel. Rooms very small. My room was 10x14. Bathrooms very small but clean. Not enough towels!!!!! Not enough room to have luggage in the room. I prefer a much bigger room. I got this room on hotwire soI had no choice. It's hard to believe this is a four star hotel.... I asked... More

Our first to the Shoreham. We stayed for 7 nights. Check-in staff were friendly and professional. In particular, Henry at reception was excellent. Any questions we had of staff in general were dealt with quickly. Our room was very clean with a balcony, housekeeping service was really good. Wifi access is good in main hotel areas, though not in the... More