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Holiday Inn El Paso-Sunland & I-10 W.

3.0 of 5
900 Sunland Park Dr., El Paso, TX 79922
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Holiday Inn El Paso-Sunland & I-10 W.
Ranked #14 of 78 hotels in El Paso
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144 reviews from our community

Traveller rating
    72
    41
    16
    9
    6
See reviews for
Families
17
 
Couples
27
 
Solo
16
 
Business
61
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
San Diego, California
1 review
5 of 5 stars Reviewed 17 April 2013

While me and my family were traveling through the pan handel of Texas, about half way from our trip from San Diego and SPI we had our vehicle break down off the 10 and were stranded for two days while the vehicle got fixed. During our stay we where accommodated very well from room service and the free shuttle that... More

Was this review helpful? Yes
rpenceElPaso, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review
24 April 2013

While I am sorry to hear about your car troubles, we happy that we were able to welcome you to our hotel! Hopefully we will see you again in the near future (but not due to car problems!). We want to be your new "home away from home" when traveling through El Paso. Please let me know if I can... More

Mimbres, New Mexico, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 March 2013

We stayed here the evening of the Sunland Derby and cannot say enough about the great staff. The front desk employees are delightful,Lorenzo, the shuttle driver is so pleasant and informative and Luis Z, our server at breakfast, could not do enough to make sure we had a good start to our day. The rooms are comfortable and even housekeeping... More

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rpenceElPaso, General Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review
4 April 2013

Thank you for giving us your feedback. It is greatly appreciated. Your comments will helps go from a good hotel to great hotel. More

Missouri
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 28 February 2013 via mobile

This is not the newest or the most luxurious hotel by a LONGSHOT. But, it's attractive, comfortable, and roomy. I found the staff to be very friendly, and the grounds are well maintained. The beds and pillows aren't great, but their okay. The bathrooms are small, and there's no enclosed closet- and older style hotel. But, in it's day it... More

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New Mexico
Top Contributor
101 reviews 101 reviews
57 hotel reviews
Reviews in 56 cities Reviews in 56 cities
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 12 February 2013

This Holiday Inn is located out of El Paso about 10 miles west of Downtown. Rate 3.2 Stars - Fast, Friendly, Accurate Checkin - Apartment style layout with multiple buildings - Outdoor entrances to each room - 2 Levels per building / large property - Outdoor Pool with Hot Tub - Comfortable Bedding - Refrigerator / Microwave / Flat Screen... More

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IHGCare, Guest Relations Manager at Holiday Inn El Paso-Sunland & I-10 W., responded to this review
26 February 2013

Dear Land&Sea, Thank you for staying with us and leaving feedback of our hotel. I am happy to know that you found our location to be convenient for your needs. I am deeply sorry that you found your stay to be less than satisfactory due to the issues experienced with the maintenance levels on site and amenities not working as... More

Austin, TX
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 11 January 2013

My friend and I were on a road trip to Los Angeles and needed a place to crash. We Pricelined a place in the El Paso/Sundland area and got this Holiday Inn. The front desk person was extremely nice and gave us a great two bedroom room. The hotel grounds almost look like it was once an apartment complex... definitely... More

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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 December 2012 via mobile

We stayed here last week and were very impressed with the design of this hotel; it's like staying in an apartment or a small resort. The layout is great and the location is adjacent to just about everything you'd need for shopping and dining out. The staff were great, the rooms are clean and everything was as expected for HI... More

Was this review helpful? Yes 1
Chihuahua
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 November 2012

I would recommend this hotel to anyone that is staying in El Paso West, how ever, if you have business in El Paso East as well, I would recommend staying there. This time business for me was El Paso West, so we decided to try this hotel. We could a cheap room thanks to Priceline.com, but, probably thanks to the... More

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Saint Louis, Missouri
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 19 November 2012

As a solo-female traveler the first thing I note about my stay in this hotel is that upon check in I was told/offered a room with two smaller beds in the building right next to the hotel lobby reserved for female guests instead of a king bed in some other building. I gladly accepted the room but this is the... More

Was this review helpful? Yes 1
Houston, Texas
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 September 2012

We came into town last weekend for the OU/UTEP football game and were pleasantly surprised at the hospitality and service. Carina allowed us to change from a double bed room to a king bed upon request. The rooms were very comfortable and cool at night. It was a little bit maze like, but we weren't going too many places, so... More

Was this review helpful? Yes 1
St. Louis
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 August 2012

This hotel was amazing! I almost felt like I was staying in a cool desert resort. Other hotels I have tried in the area seemed so cold and cookie cutter. This was a breath of fresh air and the friendliness of the staff was appreciated. Be back soon!

Was this review helpful? Yes 1
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Additional Information about Holiday Inn El Paso-Sunland & I-10 W.

Also Known As:
Holiday Inn El Paso-Sunland And i-10 w.
Holiday Inn El Paso-Sunland & i-10 w. Hotel El Paso
Holiday Inn El Paso-Sunland & i-10 w. Hotel
Holiday Inn El Paso
El Paso Holiday Inn
Address: 900 Sunland Park Dr., El Paso, TX 79922
Phone Number:
Region: United States > Texas > El Paso
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotels in El Paso
#16 Family Hotels in El Paso
Price range (per night): S$115 - 181
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn Hotel El Paso Sunland Park is conveniently located off I-10 just minutes from the El Paso International Airport and the border crossing to Juarez, Mexico. The hotel is located on the west side of El Paso with a spectacular view of the Franklin Mountains.We have nearby entertainment and attractions such as the Sunland Park Racetrack & Casino, Outlet Shoppes of El Paso, Western Playland Amusement Park, Wet N Wild Waterworld, Sunland Park Mall, Transmountain Tramway, Sunbowl or the El Paso Art Museum. How about a round or two of golf? Looking to relax? Join us at our heated outdoor pool, whirlpool, kiddie pool (March - November) or workout in our state-of-the-art 24-hour fitness center. Looking to stay close to home, join us for our pizza and a movie package. We provide accommodations to nearby Northwest Business Park housing companies such as TTI Floorcare, ADP, Leviton, Helen of Troy, Azar Nut / Elamex and the Santa Teresa Business Park. We are just minutes from the University of Texas at El Paso (UTEP) and the El Paso Convention Center. We also provide lodging to many government and military facilities such as the Federal Building housing the FBI, DEA, and EPA, Department of Transportation, Biggs Army Field and Fort Bliss. ... more   less 
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Holiday Inn El Paso-Sunland & I-10 W.
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