My family and I made the mistake of booking a room in this hotel over memorial day weekend for a softball tournament. From the moment we pulled in I knew it was a mistake but they wouldn't refund our money so we were trapped into staying. Our room was about 90 to 100 degrees and with air conditioner broken we... More

Upon arrival check in seemed to take a rather long time. We had 4 rooms that were booked at the same time, only 2 were on the same floor. Overall the hotel was fairly clean, parking is a hassle in the so called "parking ramp". The room was pretty nice, bed was comfortable but the air conditioning did not work... More

Upon arrival, it was a little hard to figure out how to even park. After it was found, my husband and I walked in. Seemed to be pretty clean but I've seen better. The black lady at the front desk was very rude! Didn't know what she was talking about and was no help!!!! She was an idiot! (I'm black... More

Upon ariving at the Hotel, we are holding our recepts in hand and after 20 minutes they still could not find our reservation. It seemed like a huge inconvenience for the guest service woman to help us as she had her microwaved meal sitting in front of her. After a half hour, we received our rooms. My room appeard to... More

I would pay extra $10 and stay in a better hotel,it doesn't worth the money you pay.

No problems with the staff or billing. No problems with our key cards. Parking is free in a structure. The structure is small so it is difficult to get a large vehicle in there. The room was clean, did not smell, could have been updated but the beds were comfortable and could not hear any hallway noise from inside the... More

I checked in on a Tuesday afternoon for a 2 night stay. The front desk personnel were professional and directed me to my reserved room. The room was not what I expected, I expected a normal 'hotel room' with a double or queen bed - the room(s) they gave me in was a "King Suite" with a large living room... More

Here for WGI so pickins in Dayton are scarce. Don't make the same mistake I did - FIND ANOTHER HOTEL. Checked in Thursday and arriving at room door notice HEAVY cigarette smoke (room is non-smoking) in hallway coming from next room (also nonsmoking). Room itself was ok. Very limited parking. Next morning BOTH key cards to room do not work.... More

Just a year ago, Dayton Grand was the Doubletree. My organization had used them for our event twice before and always enjoyed it. This year, our experience was abysmal in comparison. It's a shame, because this hotel is one of the few downtown hotels, had a good price point, and is very close to the Convention Center and Sinclair Conference... More