Stayed March 2012. On travel for business in the city. The week we were there, week of the 11th, there was a flower/plant convention if you will but we did not see it as it was over but rooms still booked so could not find a room in town that would honor the special rate for work. The hotel connects...
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Stayed 2 nights last week for our daughter's college graduation. Everything was just right and as it should be, including the price. This is an airport hotel and is in a hotel park not near much else, but there is a Ruby Tuesday's within walking distance and the hotel has a small bistro (which we did not use). There is...
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Thank you so much for the positive feedback regarding your stay and the hotel. We are happy to hear that you enjoyed your stay for this very important milestone. We appreciate you taking the time to share your feedback. In addition adding valuable comments to other guest about the local area. We hope to see you again soon!
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Booked as it was near airport and for a night was easy and fair priced, normal style motel/hotel type affair but after reading reviews wanted to say wifi was working when we stayed in may 2012.
Thank you very much for taking your personal time to write a review and update that our new wireless internet is up and running. We look forward to you visiting again.
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We used to layover at the Airport Hilton and have recently moved here. I've stayed here twice now & both times were pleasant. I hesitate to give it 4 stars because I have not used their workout facilities & eaten at the restaurant. I can say the restaurant is in the middle of the lobby so you will have to...
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Thank you very much for the positive feedback regarding our hotel and our staff. We are glad to hear that your room is confortable for your stay. We currently have the internet provider in the building installing wireless and our rooms will have this ability by the end of the week. Yes, you are correct Courtyard is switching all bath...
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I stayed for three nights for a work related conference. My reservations were made by the company holding the conference, and there was confusion about my arrival and departure dates. Olivia was extremely helpful (and very nice) in trying to resolve this situation, and it was unclear if the original discrepancy was from the company holding the conference or the...
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Thank you for sharing the wonderful feedback regarding our staff here at the Philadelphia Airport Courtyard. I am very happy and pleased that you were taken care of during your stay and that the staff was caring and genuine in doing so. I appreciate the feedback you have provided regarding the staff as well as the rooms and ensure you...
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I cannot comment on facilities. I did not get to stay here. I had made a reservation for a room, guaranteed with credit card for late arrival. I called ahead earlier on arrival day to confirm that I would be arriving late and that my room would indeed be held for me. I was assured that all was okay. Upon...
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Thank you for sharing your feedback regarding your recent experience, we truly value and appreciate it. I do apologize for the situation you were faced with, however I am very happy that you were accomadated at a sister property with your charges fully taken care of. If you are in town again, please contact me directly and it would be...
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I mean what year are we in that the rooms do not have wireless? Especially for a hotel that's meant for business travelers?
In addition, the rooms are terrible. I am in a King Suite, but the heater doesn't even work in the bedroom. Not to mention there is no way to turn off the ventilation in the bathroom so...
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I appreciate you being a loyal Elite Gold Member and thank you for choosing us for your recent stay to Philadelphia. I sincerely apologize for your less than satisfactory experience.
At this time we are currently upgrading our wireless on property. In the next few weeks we will be fully up and running with wireless throughout the entire hotel.
We...
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I had business for three weeks in Malvern PA, so I would leave Malvern on Friday afternoon, turn in my car and catch the shuttle to this Courtyard. Yes, there is a Marriott right at the airport, but this Courtyard is quieter than the airport hotel.
Before I even arrived I received an E-mail from the manager of the hotel...
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Thank you for your comments. We are fortunate to have great reviews here on TripAdvisor and I greatly appreciate you adding your experience.
The hotel will be receiving wireless internet in the guest rooms in the end of March.
Thank you again for the wonderful feedback!
Annette Crispin, General Manager
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Typical Courtyard,nice staff and the the new cafe style lobby, which I much prefer to the old breakfast buffet, but come on - no wi-fi? (there is in the lobby but in your room you have plug in a wire! I didn't remember how! too bad, iPaders)
Sorry, Marriott, but there is no excuse in the second decade of the...
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Thank you for your review on February 21, 2012. We deeply regret the experience you had with not having wireless internet in your guest room. The hotel is scheduled to receive wireless internet in the guest rooms by the end of March.
Please know that we have taken action to ensure this problem is rectified for our customers to have...
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I've this hotel off of my list when needing a hotel near the airport in Philadelphia.
Though it's generally a decent run of the mill Courtyard, it has 2 things going against it IMO.
There is no wireless Internet in the rooms and as I travel withan iPad, this creates a problem.
This Courtyard also has The Bistro renovation which...
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Thank you for your review on February 2, 2012. We deeply apologize for the experience you had in regards to not having wireless internet in your guest room. The hotel is scheduled to receive wireless internet in guest rooms the end of March.
Please know that we have taken action to ensure that all of our guest are satisfied.
Thank...
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