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Four Points by Sheraton Philadelphia City Center

3.0 of 5
1201 Race Street, Philadelphia, PA 19107 (City Center East)
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Four Points by Sheraton Philadelphia City Center
Ranked #38 of 84 hotels in Philadelphia
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210 reviews from our community

    Trip type
Traveller rating
    49
    82
    41
    25
    13
Date Rating
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 13 May 2013 NEW

This hotel is clean and nice and so close to the convention center, you'd be crazy not to stay here if your work is at the convention center. One night my fellow worker and I returned from a very hard, long, tiring day working at the convention center. Rhonda was working the front desk and helped us with the food... More

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Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review
14 May 2013

Thank you for the great review. I am glad that you enjoyed your stay and hope to see you again soon. Our team loves to see their name in lights and works hard each day to exceed your expectations. Service does make a difference. Give us a try and let us show you what good old fashioned guest service looks... More

Fort Worth, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 8 May 2013

This is an excellent location for business people or tourist to Philadephia on a tight budget. Hotel is in the heart of Philadelphia. Forget your car. Don't even think about a rental car. Parking in any major city is a real hassle. Philadelphia can be the worse. If you find a parking location, it can cost $35.00 a day or... More

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Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review
9 May 2013

Great review and advice. Thank you for choosing to stay with us and I am delighted that you enjoyed your stay. Hope to see you again soon. More

Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 April 2013

We booked a room here with the family. Tough the entrance was not really at Race Street, but just around the corner ( in Race Street , you can see the Sunny Loung entrance to the bar/ restaurant part of the Hotel which was a bit confusing ). Very friendly staff, clean room just what you' d expect. Good beds,... More

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Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review
6 May 2013

Thank you for the review. We are delighted that you enjoyed your stay and hope to see you again soon. More

Sanford, NC
Top Contributor
108 reviews 108 reviews
23 hotel reviews
Reviews in 50 cities Reviews in 50 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 21 April 2013

Many have reviewed this hotel with varying levels of high and low comments. While this hotel is not the gem of the Sheraton with lots of shine and glamour, it has what I consider the basic amenities that makes it an excellent place to stay while you are in Philadelphia... 1st...It is perfectly located...the address is on Race street, but... More

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Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review
24 April 2013

I am very happy that my team delivered a memorable experience for you and your group. We appreciate you feedback and I appreciate the time you spent to write a detailed review of your stay for others to see that a service culture does exist at our hotel and my team is empowered to ensure that you are satisfied. Thank... More

Destin, Florida, United States
1 review
5 of 5 stars Reviewed 16 April 2013

Mike J I've had a wonderful experience with this hotel. The friendly staff and the rooms are very nice and clean too. the parking charge is a little high but everything else was great. The restaurant have great food too. nice and quiet atmosphere. The location wasn't bad just a couple of blocks from the main strip. I would stay... More

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Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review
18 April 2013

Thank you for the great review. I am very happy that you enjoyed your stay and we hope to see you again soon. More

Richmond, Virginia
1 review
3 of 5 stars Reviewed 14 April 2013

An acceptable choice close to the center of town. Small but clean room. Breakfast choices few and service was non-existent in the restaurant - maybe it was the waiter's first day on the job. Watch out for the parking charges! The sign on the street says $20, actual charge is $24 (apparently a 20% tax). Then, retrieving your car between... More

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Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review
16 April 2013

I am sorry that you misunderstood the valet sign at the front of the hotel. It states that parking is $20 plus tax. The total comes to $24 per night which is a great deal versus parking in town on a surface lot, most lots charge $28-$35 and they do not allow in and out services like we do with... More

Salt Lake City, Utah, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 8 April 2013

We were a little disappointed that the hotel wasn't ready for us to check in at the hour listed, but they did hold our luggage. The room was clean, but very small. A better selection for Breakfast would have been nice. We ended up eating at the Independence Visitors Center.

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Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review
16 April 2013

Thank you for the review. Check is 3pm daily, however we check guests in as they arrive and rooms are ready. If you arrive at 11am and we have a clean room we will gladly check you in. Since we are only 92 rooms and most guests depart at noon it is not possible to gtd this and we work... More

chicago
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 April 2013

My stay at this hotel was outstanding and the service was excellent.The staff was friendly and helpful.The room was clean and coffee in the lobby was a nice touch. I highly recomend staying here when in Philly. Plus it's in a great location !

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Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review
7 April 2013

Thank you for sharing your experience. We appreciate it and your business. Hope to see you again soon. More

Philadelphia, Pennsylvania
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 April 2013

For the price one pays to stay here, I would recommend it. The location is convenient, the rooms are modern and the hotel is nice. Possibly a tiny bit cramped depending on your circumstances. You won't confuse this property with a 5 star hotel, but one shouldn't expect that. It's a great hotel for what you pay, and it's a... More

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See 14 more reviews by Mbl5687 for Philadelphia
Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review
5 April 2013

Thank you for the great review. We are delighted that you enjoyed your stay and hope to see you again soon. More

Kendall Park, New Jersey
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed 1 April 2013

I was very pleased with the hotel. The check in and out was efficient. We were given two drink vouchers and cookies at check in. We had a nice room with two comfy double beds. It was a bit noisy (people talking, doors slamming, cars honking) but by 11:00 pm, it was quiet. The valet parking was definitely worth it.... More

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Timothy P, General Manager at Four Points by Sheraton Philadelphia City Center, responded to this review
3 April 2013

Thank you for the great review we appreciate it. I hope that we get a chance to see you again soon so we can have the opportunity to exceed your expectations and earn 5 stars for your next stay. More

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Additional Information about Four Points by Sheraton Philadelphia City Center

Also Known As:
4 Points By Sheraton Philadelphia City Center
Four Points By Sheraton Philadelphia City Hotel Philadelphia
Four Points By Sheraton Philadelphia City Hotel
Four Points Philadelphia
Philadelphia Four Points
Address: 1201 Race Street, Philadelphia, PA 19107
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#39 Family Hotels in Philadelphia
#40 Business Hotels in Philadelphia
Price range (per night): S$214 - 315
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
No matter how you choose to travel around the city of Philadelphia, you'll love the location of the newest Four Points by Sheraton Philadelphia City Center Hotel. ... more   less 
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