We stayed at the hotel on a Friday night as part of a group reservation block. The rate was great for Center City and it was the host hotel for the event we were part of. The experience was fine. I would not stay here again with so many comparable rates at higher quality hotels nearby. Room was okay, clean,... More

My partner and I recently stayed here for 1 night on a quickie trip to Philly. The location and price were good which is why we chose the hotel. It did note on their website that sometime in June this hotel would no longer be a Crowne Plaza, so I anticipated that the hotel had not received any upgrading in... More

I stayed at the Crowne Plaza for a conference and was pleased but not particularly impressed. The hotel was clean, functional, and pleasant enough, but there was nothing particularly exciting about it ... i.e., no particular character. The rooms were small (as one would expect in a downtown hotel), but they were well-appointed and comfortable. The location, on the other... More

Stayed there for graduation weekend. Predictably, hotel prices were steep so this felt overpriced. The hotel restaurant and breakfast are uninspired (greasy spoon), room is basic and the bathroom is tiny. Overall, in need of updating. Still, the location cannot be beat as you can walk to train station, Rittenhouse Square, get in a cab and get to most sights... More

We only stayed there one night (family of four), but it was a good stay. The hotel is in a central location, the staff was helpful, the room was nice - no complaints. We had breakfast in the restaurant downstairs - great service and the meal was great. Travelers tip: parking was tricky, but the cheapest overnight parking we found... More

A no-nonsense lodging: clean, attractive, up-to-date, with an unintrusive, highly competent staff. The "preferred" affiliation program (free) gave a room upgrade. The square footage was still minimal, but I was on a high floor, corner room, with a window on one wall and half-window on the other. On the plus side, staff was responsive when I had requests, and the... More

We stayed two nights recently at the Crowne Plaza in downtown Philly. All I can really say is that it's a downtown hotel, well located. If you can get a good price here, by all means stay. The rooms are tired, furniture old, no flat-screen TVs. It seems they invested all their space in hallways: the toilet-tub part of the... More

Overall, from start to finish, our experience at this hotel was fabulous. Easy, polite, and friendly check-in; questions answered with smiles and sincerity; accommodations sparkling clean and comfortable; hotel offerings excellent (restaurant and exercise room). The Concierge (Fran Nachman) was outstanding in her assistance in procuring tickets to the art museum, as well as with directions and a wonderful recommendation... More

Every member of the staff that we dealt with in our 4 days in Phili. were extremely helpful. The restaurant had good dinners with helpful and friendly staff. And the deli coffee shop off the lobby was especially friendly and had a good selection with good prices. The chamber maid that did our room was one of the best I've... More