We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 84 Philadelphia hotels »

Hilton Philadelphia City Avenue

3.0 of 5
4200 City Avenue, Philadelphia, PA 19131
Hotel amenities
Hilton Philadelphia City Avenue
Ranked #52 of 84 hotels in Philadelphia
3.5 of 5 stars 111 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

111 reviews from our community

What travellers say about this hotel
  • Very clean(4)
  • Front desk staff(4)
  • Valet parking(3)
Traveller rating
    24
    33
    18
    17
    19
Only show reviews for Family (27) | Couples (12) | Business (49)
Date Rating
New York City, New York
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW

This Hilton is the best option in the area, the rooms are always clean and the restaurant is very good. The lamb rack at the steak house is a treat. The staff is always very attentive and they always greeted me by name after a couple of visits. The reason I didn't give it an excellent to this hotel is... More

Was this review helpful? Yes
sydney
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 8 May 2012

This was a very comfortable hotel and we found the staff very helpful. We stayed at a Hilton Hotel in Washington and the wi-fi was free, why do you have to pay in Philadelphia? We used a notebook computer and an ipad and were charged for both, $20.00 per night. Obviously we have learnt to check each hotel now as... More

Was this review helpful? Yes
Bronxville, New York
1 review
2 of 5 stars Reviewed 6 May 2012

I stay at Hilton quite a bit and opted for a room on the Executive Level. Besides a decent room, the overall stay was poor and none of the staff seemed very interested in my satisfaction. Firstly beware: it seems this place holds Sunday Services or Meetings in the event space. What is already a very small and challenged lobby... More

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
8 May 2012

Thank you for taking the time to share your feedback regarding your recent experience at the Hilton Philadelphia. Please note that the hotel does not hold Sunday services, however we do host many wonderful catered events as we work very closely with our community. I am very sorry that we were unable to honor your reservation request for 2 double... More

Travellers are raving about these Philadelphia hotels

Conwell Inn
4 of 5 stars
Show Prices ABS:HotelCheckRates-d225275?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hyatt Regency Philadelphia at Penn\
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d96711?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Radisson Plaza-Warwick Hotel Philadelphia
4 of 5 stars
Show Prices ABS:HotelCheckRates-d96737?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Four Seasons Hotel Philadelphia
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d112124?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Alexander Inn
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d122315?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 April 2012

Excellent Hotel, Clean, Quiet and extremely polite and kind staff.

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
8 May 2012

Thank you for taking the time to share your feedback regarding your recent experience. We appreciate your kind words and look forward to serving you again soon. More

canada
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 10 April 2012

This was a great hotel with excellent staff - the showers were very nice and it was clean and professional. The staff could not do enough for you. BUT what is with having to pay for WIFI? This is ridiculous. you can get it at Starbucks but you have to pay extra for it at the Hilton?

Was this review helpful? Yes
Lausanne, Switzerland
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 19 March 2012
2
people found this review helpful

The rooms were fine. The $90/night wireless fee is completely unreasonable in this day and age. I specifically went to the front desk to leave one door key for my husband, who was supposed to arrive very late. The lady at the desk told me that they would just make him a new key. When he arrived, there was no... More

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
30 March 2012

Thank you for taking the time to share your feedback with us. To clarify, while our Gold and Diamond Hilton HHONORS guests receive complimentary wireless internet, the charge for all other guests is $9.95 per day, not $90 per day. If you were somehow mis charged please contact our guest services department and we will immediately resolve this for you.... More

Scarsdale, New York
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 March 2012
3
people found this review helpful

I stay at this hotel nearly every week due to business needs. As usual the pros and the cons: Pros: >Very friendly staff. >Located right on City Avenue in Bala Cynwyd >The often throw in a free breakfast coupon for Honors guests and a discount on their restaurant for dinner. >Gym - they have one Cons: >The carpet in the... More

Was this review helpful? Yes
See 3 more reviews by FinickyTiredTraveler for Philadelphia
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
30 March 2012

Thank you for taking the time to share your feedback. We will be certain to share your positive comments with our team, and we will work hard to improve upon the opportunities you have mentioned. As a frequent guest, I will be sending you a private message to see how we can further assist you. We look forward to serving... More

Bridgewater, New Jersey
Top Contributor
52 reviews 52 reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 March 2012 via mobile

We stayed here for just one night. I would say it is a standard hotel of the quality expected from Hilton. The front desk was a bit slow. The room was nice, clean and fairly spacious with all the amenities including a room safe. Bathroom was clean and features antique fixtures. Room is expensive.

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
30 March 2012

Thank you for taking the time to share your feedback in regards to your recent experience. We look forward to serving you again soon. More

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 26 February 2012 via mobile
4
people found this review helpful

I stayed there last night, arriving around 11pm after my best friends wedding. As I walk in I see our group, there were about 15 of us, eating OUTSIDE of the restaurant/bar where the lights were on, tables were clear, and people were drinking at the bar. I quickly asked what was going on as my date went to pay... More

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
30 March 2012

Thank you for taking the time to share your feedback. I apologize for any inconvenience this challenge caused to you and the other guests that were involved. We sincerely hope to have the opportunityt o welcome you back to the Hilton soon. More

Washington, DC
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

I've stayed here two times over the past year. Service is excellent and the rooms are standard Hilton. The location is great if you have appointments outside the city. Valet parking, while not required, is probably what you'll need to use, so plan for that. The gym is standard, but in good working order and clean. Wifi worked great, and... More

Was this review helpful? Yes
HWSPHILADELPHIA, General Manager at Hilton Philadelphia City Avenue, responded to this review
10 February 2012

Thank you for posting your review, we appreciate the feedback. We hope to have the opportunity to serve you again in the near future. More

Travellers who viewed Hilton Philadelphia City Avenue also viewed

Crowne Plaza Philadelphia West
3.5 of 5 stars 179 Reviews
Philadelphia, PA
Show Prices ABS:HotelCheckRates-d96698?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Homewood Suites Philadelphia -  City Ave
4 of 5 stars 81 Reviews
Philadelphia, PA
Show Prices ABS:HotelCheckRates-d483277?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel Palomar Philadelphia - a Kimpton Hotel
4.5 of 5 stars 633 Reviews
Philadelphia, PA
Show Prices ABS:HotelCheckRates-d1510002?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 84 hotels in Philadelphia, ranked by popularity »

Been to Hilton Philadelphia City Avenue? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Philadelphia City Avenue

  • Hilton Hotel Philadelphia
  • Hilton Philadelphia
  • Philadelphia Hilton
Address: 4200 City Avenue, Philadelphia, PA 19131
Price range (per night):* S$186 - 363

Owners: What's your side of the story?

If you own or manage Hilton Philadelphia City Avenue, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Philadelphia City Avenue
Show the lowest price for this hotel (from our partners)
Show Prices