Stayed at the Embassy suites for the first time and loved it. The room was spacious and clean. The breakfast buffet was very good and they went out of their way to open it early for soccer families who had to leave before the usual scheduled start time. The staff were perhaps the best I have ever seen, always helpful... More

I just want to thank the staff at Embassy Suites Hotel Philadelphia Airport. Not only was our stay GREAT: loved the indoor/outdoor feel, the swimming pool, breakfast, quiet, and nice accomodations, BUT we were so thankful when I lost my cell phone on the shuttle bus when we came back and the staff found it and saved it till I... More

I arrived at about 1 pm, very tired from a long trip, having made a reservation, and requested a certain room type. They said I was in luck, there was one clean. I went upstairs and it was about the opposite of what I requested. So back down, and the very young front desk clerk looked totally confused and said... More

My husbanld and I go out of our way to stay at the Embasy Suites Hotel Philadelphia. Why? Because they always remember our names. They treat us as we were their best friends.When we check in everyone has a nice smile. They always have enough people working at the front desk so there is never a long wait. In their... More

I had a reservation, made directly with Embassy Suites, for a two-double-bed non-smoking room for my family of four. When we arrived at 10pm with our tired young chilren, the check-in man said, "Here's the deal" and I knew it was not going to be good news. He informed me that they had overbooked the hotel. He said he only... More

I had made a reservation and secured it with a credit card. When I arrived at 11 p.m. they had sold my room to someone else. I was not the only customer that this happened too, there were 5-6 other guests waiting in line behind me and a couple in front of me who all suffered from this. This is... More

This was perhaps the worst hotel experience of my life. It started out with the fact that despite my wishes and what I booked, I was relegated to a disgustingly smelly smoking room. Then, after I got into the room, I realized that it was a specially equipped wheelchair room, which, of course, is fine. I understand and appreciate that... More

We flew out of Philly on a Monday morning at 4 AM and got back Friday at Midnight. We had absolutely no trouble leaving our car there for that time and the shuttle was prompt both ways. The manager's reception was a nice surprise and the breakfast was very good. I would definitely stay again. The room was clean, the... More

I have been staying at this location almost every week since Nov. 2011. The staff are all warm and courteous. The facility is well kept with a nice pool/hot tub and workout facility. Breakfast is good, especially the cooked-to-order items. Check-in and check-out are usually very fast and efficient. There have been a few times where check-in wasn't up to... More