While my business trip was just overnight, I encountered great customer service during my stay. Diamond provided a smooth check-in and he suggested a local deli to grab a late night bite. In the morning, the Jacksonville humidity did a number on my hair and I was without a hair tie. I asked the young lady at the front desk... More

All was great but the sofabed needed some WD40! It squeeked with every move. Otherwise, it was a great room. Breakfast was great and not overcrowded with people. Lots of choices. Staff was very helpful with directions, etc.

This hotel was headquarters for a 3-day wedding and sisters' weekend party. They let us have sole access to their meeting room, let us bring food in for lunches and a dinner, and overall bent over backward to keep us happy. Even our long-suffering housekeeper kept on smiling. Rooms were very clean, but not as well-designed as they could have... More

We use to stay at this Hampton Inn prior to finding the Staybridge Suites across the street. The last time we stayed at this property was in 2010. Still, this hotel is a very nice property with clean rooms and good front desk service. Note that a lot of families stay at this hotel so you may have someone in... More

We have stayed here numerous times for softball tournaments and they are always so nice and accomadating. The prices are good and the hotel is so clean and it's located within walking distance of many eating establishments. The pool is awesome, they have a work out area and a firepit. They just re did there lobby and the breakfast has... More

Tired after a full day's drive, I pulled in to this Hampton Inn. I was greeted promptly by 2 happy young men behind the counter, Alex and Diamond. Both laughed and joked with me and handled another customers concern with grace. They made check-in a breeze. My room was spotless and as promised. Breakfast was hot and delicious. I highly... More

Upon check-in we were pleasantly greeted by "Melissa" who began by welcoming us to the Hampton Inn & Suites with a big, friendly smile! There was a bit of a mix-up with our room (as someone with the same last name had checked in prior to our arrival), but Melissa handled it with grace and professionalism. We were given an... More

Stayed for 2 nights in late April for the State High School track meet. One of the cleanest hotels I have been in. Despite being pet-friendly, could not have been more impressed with how this hotel was cared for. Breakfast buffet was plentiful, well laid out and replenished almost instantly. Common room was spacious. Outdoor patio(though most often taken over... More

Second time staying at this location in a year. Outstanding. Spotless. I spend about 100 nights a year traveling. This Hampton Inn is up to par with some 4 star hotels. They should all be modeled after this location. The quality of service, cleanliness, and professionalism speak volume of the hotels management.