I stayed overnight to catch a flight the next day and it was great to have a shuttle pick me up and take me back to the airport. Although that part of town isn't very good, the hotel itself is nice and very clean. They had a very tasty breakfast in the morning and it was a great stay.

The personnel were extremely friendly and helpful here. We were given a room that had not been entirely made up yet. The manager came to our room and personally carried our luggage to a nearby room and apologized profusely. The room was older, but clean and had wi-fi. Breakfast was included, but the usual motel fare. The rates were very... More

ooked this hotel again prior to cruise out of Jaxport on 4/14/12; upon checking in, was told that "priceline" had booked a "smoking room" and that there would be an additional charge of $10 per night. I used Priceline for the booking and for which I have use for hotel reservations for at least 30 times in the last 5... More

My girlfriend and I stayed here for one night before and two nights after sailing on the Carnival Fascination. The service was excellent. We flew into the Jacksonville airport and (after we called the shuttle) were promptly picked up and brought to the hotel. The next morning, we were on the first shuttle to the cruise port (10:30am) and had... More

I checked into the Best Western Jacksonville Airport on March 17th at 1am in the morning for a brief overnight rest before leaving on a cruise to the Bahamas. Having traveled extensively --both domestically and internationally -- since childhood, I have been educated on the importance of following proper health and safety protocol when away from home. Needless to say,... More

We had a great experience at this hotel! By selecting their cruise package, they picked us up from the airport and took us to the hotel. The shuttle was took a little bit to get there but I think that was because of miscommunication! Be sure to call and confirm that a shuttle is on the way once you get... More

BEDBUGS! We discovered them crawling on a pillow just after we had ordered a movie about 30 mins. after checking in. We expected surprise or at least embarassment when we called the front desk - no such thing -The front desk offered to change our room (no thanks - we wanted out), but they insisted on charging us for the... More

This was a disaster. We found evidence of bed bugs in two rooms then finally found one that seemed clean. My wife still got bitten and has spent the last few days disinfecting every item of clothing,luggage etc. We neither asked for nor were offered compensation for this shambles.

What an excellent hotel to stay at whenever you are cruising. The check in went smoothly and the room was clean too. They took care of the travel to and from the hotel to the Jacksonville Port. All I had to do was bring my bag to the lobby. The hotel clerk, Marissa, was top notch. She was so busy... More