This hotel offered excellent food and accommodations at an extremely good value. The wedding we attended was a real pleasure "treat". Would consider this venue for a lot of reasons. Not the least, reticently renovated and great personnel!
We stayed here last summer sometime between July and August I believe and they were more than courteous, I normally forget to write reviews but I plan to visit again soon so here goes.
I requested a specific location in the hotel and they gave me the perfect room. I stayed here for a week while visiting family, I used...
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Thank You for your kind words, my team and I work hard each day to put a smile on our guest faces. Let us know if we can be of any help on your future stays.
All the Best,
Fred Pozin
General Manager
(904)694-4320
fpozin@jaxramada.com
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First off I have stayed here before and it is usually not a bad experience but had this been my first experience I would NEVER come back. We came for the comedy club to see Chris Kattan(which I will review under another tab). We purchased the special deal they do which is 2 tix to club, ayce crab leg &...
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I am truly sorry your stay was not up to our normal standards. We had a power failure the morning of your departure which impacted our normal high quality standards. We are not always perfect but given another chance we will hopefully redeem ourself in your eyes.
With my sincere apology,
Fred Pozin
General Manager
(904)694-4320
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Just walking from bathroom to bed my feet looked like I walked through wet tar, the carpets are so dirty and sticky. Called General Manager doesn't return call and staff said he to busy to take or return calls
I am certainely disappointed that your room carpet was not up to par. We just spent a lot of money repaving our parking lot and it sounds lke this has contributed to the issues you mentioned. We have taken the steps to correct the problems in all of our first floor parking lot rooms so no other guest will not...
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I was there for only one night but my stay was nice, it really exceeded my expectations. I wish I had more reasons to go back to this hotel or more hotels were created equally... The dining area, atmosphere... even the comedy night going on was great. I didn't read the reviews before I found this hotel but if I...
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It goest without saying that we have the nicest guest staying with us. My staff and i appreciate you telling the tripadvisor family about your wonderful stay and our Great Breakfast!
All the best and let us know when we can take care of you again.
Warmest Regards,
Fred Pozin
General Manager
fpozin@jaxramada.com
(904)694-4320
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My 3-night stay was a very pleasurable experience. It was easy to get to from I-295, the check-in was quick, the staff was both professional and friendly, my room was clean and quiet, the conference room was well laid out, the food was delicious (I've NEVER seen a better breakfast buffet), the wi-fi was quick and reliable, and the check-out...
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I appreciate you taking the time to share your positive experience with the Tripadvisor family. My team works hard to provide top notch service and a quality product to our guests. We practice old fashion hospitality in the era of limited service. We look forward to your return trip and feel free to contact me if I can ever be...
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The TV, AC and breakfast were the only redeeming qualities of this hotel. The room wasn't as clean as I'm used to (aka, the bathtub was dirty, the carpet needs to be replaced, and the linens need to be replaced.). Also, the service from most of the employees was disappointing - excluding the servers/waitresses and one lady at the front...
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I appreciate your comments and you are right about re-investment in the property. Last year alone we spent a quarter of a million dollars on the property. This year we will be upgrading our wireless system in order to take on the heavy traffic created by the vast amount of customer downloads. In addition we have been replacing all linens...
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Stayed here for 6 nights, never again!!
Noisy rooms, On the days I could sleep people were slamming their doors because they are all warped and you need to close them hard, on the one day it was quite the front desk called and woke me they called the wrong room thought I was someone else(thanks)
My desk was in...
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I appreciate you sharing with me your suggestions to improve my hotel. After reading your note I placed a call to Comcast in regards to going beyond our 100+ channels digital service and inquired about the premium channels. In addition we tracked down the culprit that caused the slow internet speed in the area you were staying and got that...
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I do a lot of traveling for business, and the Ramada Mandarin has the best employees and service. Not to mention its a great location off of the freeway and the food is fantastic. They go out of your way to make your stay a pleasant one. Outstanding Value and the thing that impressed me the most was that all...
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We just stayed at the Ramada Conference Center for three nights and held a Doll Show in the Mandarin Ballroom. Everything was excellent and all of our folks who stayed at the hotel enjoyed their stay, the food, and grreat service. I can't brag on the hotel and staff enough. We have booked a return Event at this great hotel....
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We really appreciate having the Doll show with us. It is always nice to see our large conference facilities filled with nice people such as yourself. Thank you for your kind words and we look forward to your next visit. Feel free to call upon me if I can ever be of help.
Warmest Regards,
Fred Pozin
General Manager
(904)694-4320
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