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Homewood Suites by Hilton Jacksonville

3.0 of 5
8737 Baymeadows Road, Jacksonville, FL 32256
Hotel amenities
Homewood Suites by Hilton Jacksonville
Ranked #44 of 132 hotels in Jacksonville
4.0 of 5 stars 57 Reviews
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57 reviews from our community

    Trip type
Traveller rating
    22
    12
    10
    6
    7
Date Rating
Quispamsis, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

This property is A+ in appearance and upkeep. Nice pool and hot tub. Staff is super friendly and always anxious to help out. In a great neighborhood. Even has a water hose to clean the car when required on extended stays. Hot Breakfast is good. Rooms are spacious and bedroom can be closed off from living/kitchen area. All popular TV... More

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LAFAYETTE
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

I booked a two bedroom suite; it was very clean except since the facility is old ( I was informed by the desk they are slatted to renovated) they did not have the "raised" toilet seats that the more modern establishments are equiped with. I was traveling with my 90 year old father who could not use the old style... More

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Russell Brown, General Manager at Homewood Suites by Hilton Jacksonville, responded to this review
8 May 2012

Dear Kim R, Thank you for choosing our hotel for your stay in Jacksonville. We have communicated several times before you posted this review. First I want to thank you for taking the time to do so but I also wish to remind you that our property meets ADA requirements for the age of the hotel. You did not book... More

Jesup, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

Stayed here fore a weekend with my wife and two kids. Pool was good kids loved it. Check in was smooth in and out. Breakfast every day, they had two ladies working the buffet. Food was hot, the ladies even prepared the waffles for you. They served the juice and cleaned the tables. The room was clean and large. Bed... More

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Russell Brown, General Manager at Homewood Suites by Hilton Jacksonville, responded to this review
8 May 2012

Dear Always Traveling, Thank you for taking the time to write a review and for your kind words. My Team deserves all of the kudos for their hard work and devotion to great customer service. We hope to see you again real soon. Sincerely, Russell Brown General Manager More

Woodbury, New Jersey
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 April 2012
2
people found this review helpful

I recently had the pleasure of staying at this top notch hotel. I was in town recently for a week long stay and found this gem of a property. I arrived early, having driven 900 miles throught the night, and was just going to get the paperwork out of the way, when i was told that my room was ready,... More

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Russell Brown, General Manager at Homewood Suites by Hilton Jacksonville, responded to this review
12 April 2012

Dear Adam B, Thank you for taking the time to write a review of our hotel. I am very proud of the Team I have assembled here. Our goal is to exceed all guest expectations every day during their vist with us. Thank you again for choosing our hotel for your lodging needs while in Jacksonville and we look forward... More

Las Vegas, Nevada
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 April 2012

I'm not sure exactly why this hotel "underwhelmed " me so much. The rooms were spacious and clean, just a bit outdated. There was even a fireplace, log included. Bed was comfortable enough. Pool was ordinary but we met very nice people. We slept in so we didn't bother with the breakfast and stayed for the weekend so there was... More

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Russell Brown, General Manager at Homewood Suites by Hilton Jacksonville, responded to this review
3 April 2012

Dear Kim W, Thank you for choosing my hotel when you were in Jacksonville. I appreciate your kind remarks about the hotel. As mentioned in my other responses, this hotel is scheduled for a major renovation beginning in June, I do hope you would visit us again after the work has been completed, you will find the most up to... More

Jacksonville, Florida
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 29 March 2012

Our family stayed at this Homewood Suites for 2 weeks. We chose it because they allow dogs on the property. The staff was helpful, the suites are spacious, the pool is fairly large and there are plenty of chairs, and the breakfast was always plentiful. However, none of the positives could make up for the fact that the rooms are... More

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Russell Brown, General Manager at Homewood Suites by Hilton Jacksonville, responded to this review
30 March 2012

Dear StoryMom, Thank you for staying at my hotel and for taking the time to write to TripAvisor, your feedback is welcome and appreciated. I am having a difficult time remembering you and your family, we have many guests with dogs and stay here for extended periods as well. I must ask if during the two weeks you brought this... More

Pensacola, Florida
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 5 March 2012

Let me start by saying that we choose Hilton properties 9 out of 10 times, and if Homewood Suites is an option where we need to be, it's our go-to brand. This is the 6th Homewood Suites that we've stayed at in the past 2 years and by far the bottom of the barrel! We stayed in the first building,... More

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Russell Brown, General Manager at Homewood Suites by Hilton Jacksonville, responded to this review
7 March 2012

Dear Nextstop_somewhere, Thank you for staying at my hotel and I am sorry we were unable to exceed your expectations. You and I have had several email communications since your departure. But I need to point out that during your stay you never contacted a Team member or management to alert us of your issues. Unless we are informed of... More

Florida Keys
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 March 2012
1
person found this review helpful

On four trips driving between NY and south FL this year and 2011, this has been our favorite place to stay a night - Hilton Homewood Suites at 8737 Baymeadows Road, Jacksonville, Fl. Clean, efficient, comfortable; the suites are furnished with everything you need and well-designed with a bath and dressing-room, bedroom, and den/kitchen/dining area separated from the bedroom by... More

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Russell Brown, General Manager at Homewood Suites by Hilton Jacksonville, responded to this review
7 March 2012

Dear Llwren, Thank you for choosing our hotel for your lodging needs while transiting the Jacksonville area. Your recent letter to me was very much appreciated and I shared it with my entire Team during our morning huddle. I look forward to your next vist. Sincerely, Russell Brown General Manager More

Moncton, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 16 February 2012
1
person found this review helpful

We stayed at the Homewood Suites for 3 nights, wow what a great place to stay. Rooms were exceptionally clean and well provided, high end furniture and linens. Loved the idea that a hot breakfast was served and two of our nights there supper was served. Would definitely stay again.

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Russell Brown, General Manager at Homewood Suites by Hilton Jacksonville, responded to this review
20 February 2012

Dear Barnie9, Thank you for your very kind comments and enthusiastic review. Your comments were shared with my entire team today and they responded with a loud cheer. See you next time you are passing through Jacksonville, Florida. Sincerely, Russell Brown CHA More

Staten Island, NY
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 12 February 2012

Wonderful staff, all the way around. Every night, every shift! I have 3 out of the 4 names of the personell that were on shift, let me just than Samuel Hussey, Melissa Elgersma, John Grand Gerard for making every request happen. Rarely do I go to a hotel, and find awesome service over the phone, and in person. Thank you... More

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Russell Brown, General Manager at Homewood Suites by Hilton Jacksonville, responded to this review
14 February 2012

Dear Smtlr14, Thank you for choosing our hotel for your lodging needs while in Jacksonville, FL. My Team and I take great pride in providing every guest with exceptional service before, during and after their stay if needed. Thank you for your very kind comments; they will be shared with the Team during our next morning Huddle. Sincerely, Russell Brown More

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Additional Information about Homewood Suites by Hilton Jacksonville

  • Hilton Jacksonville
  • Homewood Suites Jacksonville
  • Homewood Jacksonville
  • Jacksonville Homewood
  • Jacksonville Homewood Suites
  • Jacksonville Hilton
Address: 8737 Baymeadows Road, Jacksonville, FL 32256
Price range (per night):* S$122 - 165

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