Will stay here again. Clean, great breakfast (free) and staff always helpful. Early arrival and had a room within 30 minutes with no problems. Requested a handicap room upon arrival and received one. WiFi was great. Great Location. This hotel is a Sub-station for Jacksonville Police Department as well. Lobby has 2 computers for guest and several TV's for there... More

I have always been impressed with Hampton Inns but the experience I had at the Jacksonville Downtown Location was above and beyond. I had an international delegation to accommodate and Fred Bollard was so helpful with getting me the right room rate. And helping me with another location in Georiga. Thank you Fred!. His team has all our delegates checked... More

We recently held a conference in Jacksonville. The Hampton Inn Jacksonville Downtown was a great location, conveniently next to the free Tram system that brings you right into the heart of the entertainment area. The hotel itself was fresh, up to date, and very comfortable. They provided a great breakfast which was different each day, rather than a "standard" same... More

Spent 3 nights at this Hampton Inn in May 2013 and it was a very pleasant stay. Located right off the freeway, so it was easy to find. Front desk clerk was polite at check-in and had my keys ready and waiting. Room was right next to the elevator, but I could not hear people using the elevator. That was... More

No complaints. Everything was very clean and nice. The staff was super helpful. We needed transportation to get across the river for Rockville, (An excellent event, by the way.), and they had drivers to easily accomodate us. (No, it wasn't complimentary, but the fees were very reasonable.) We'd forgotten a bottle opener, and they let us use one at the... More

We always stay at Hampton inns. The outside door was suppose to stay locked. It was broken and not fixed after we told them. Someone spilled sticky liquid in the elevator and it wasn't cleaned. It was close to the highway but we would not stay there again.

Me and my brother recently stayed here and were amazed by the wonderful service. Everything was clean and fresh and we couldn't have asked for a better environment. The staff were especially friendly, and helped us out a great deal. Especially Marlin and Sarah, they were wonderful and performed their jobs to a T.

This Hampton Inn is very good for a long week or for leisure. This is my fifth time to this hotel and I keep coming back. The service is excellent and helpful. They bent over backwards to help us out when we checked in to find a room to accomodate my fellow traveller who has a disability. The breakfast is... More

I recommend this hotel for Conferences. The staff was very helpful, friendly and accommodating. The rooms were spacious, clean and comfortable, and the complimentary breakfast had a different menu each day.