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Hilton Baltimore Reviews

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Hilton Baltimore

4.0 of 5
401 West Pratt St, Baltimore, MD 21201 (Inner Harbor)
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Hilton Baltimore
131 traveller photos
Ranked #31 of 69 hotels in Baltimore
4.0 of 5 stars 617 Reviews
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617 reviews from our community

Traveller rating
    222
    220
    109
    42
    24
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Families
116
 
Couples
142
 
Solo
46
 
Business
266
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Tulsa, Oklahoma, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Great location for baseball”
3 of 5 stars Reviewed 18 May 2013 NEW

Directly across from Camden Yards so fabulous if you are going to a game. We stayed on the Executive floor which was only a bit more in cost but got you a free breakfast of pastries and cereal. The view of the ball park is fabulous from the Executive lounge. They have appetizers in the evening too. The bar is... More

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See 3 more reviews by Lynne B for Baltimore
Cedar Grove, New Jersey
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Camden Yards view by Terrace”
5 of 5 stars Reviewed 18 May 2013 NEW

The Hilton Baltimore is the closest hotel to Camden Yards .we decided to go to an Oriloe game this week.. We reserved a room at the Hilton and were upgraded to the 20th floor Executive Floor. Beautiful big,clean room! There is a lounge with coffee,tea,etc al lday and a nice selection of hor'derves from 4 to 7 A.breakfast buffet is... More

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Cleveland, Ohio
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Nice hotel with a great view of Camden Yards”
4 of 5 stars Reviewed 17 May 2013 NEW

I stayed at this hotel since it was hosting a conference I was attending. The staff at check-in provided the basic check-in service, but not much more. The parking garage is at the bottom of the hotel, which is nice since you simply take the elevator up to the lobby. But the garage is managed by an outside company, so... More

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YulioB, Manager at Hilton Baltimore, responded to this review
18 May 2013

Dear Valued Guest, Thank you for sharing your Hilton Baltimore experience on TripAdvisor. We have shared your comments with our team and we apologize that you experience some opportunities with the quality of our food. It is unfortunate that your experienced was not comparable to the many that were here during your visit as we have received many compliments from... More

Wilmington, DE
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Nice”
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

My husband and I spent a weekend at the Hilton to enjoy some Orioles games and Baltimore. The lobby feels like an airport with extremely high ceilings, lots of noise, and a bar. The rooms were nice and clean, service was okay, nothing extraordinary. It's a typical Hilton with an excellent location.

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YulioB, Manager at Hilton Baltimore, responded to this review
18 May 2013

Dear Valued Guest, Thank you for sharing your experience at the Hilton Baltimore on TripAdvisor. We appreciate that you, along with many others, have recognized our clean hotel and convenient location. Our location is ideal to the Baltimore’s Inner Harbor, both Oriole Park at Camden Yards and M&T Bank Stadium, the Light Rail and many other great attractions. In addition,... More

Williamsburg, Virginia
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Shockingly good stay”
5 of 5 stars Reviewed 16 May 2013 NEW

As veteran traveler, it takes a truly superior experience to move me to write a Hotel review. This new-ish clean hotel adjacent to Camden Yards( across the street) was outstanding in every way. Attended 2 day business meeting there May 14 & 15 Lobby is big, open and bright,every single staff member I encountered was genuinely helpful, polite and naturally... More

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YulioB, Manager at Hilton Baltimore, responded to this review
18 May 2013

Dear Valued Guest, Thank you for sharing your Hilton Baltimore experience on TripAdvisor. We appreciate the amount of detail you provided in many areas where you experienced our super friendly staff in action. We are pleased that our product and location are deserving of the highest rating you could provide, but are more pleased and proud of our staff. We... More

Boston
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
57 helpful votes 57 helpful votes
“Park View”
5 of 5 stars Reviewed 12 May 2013 NEW

Baseball weekend. At check in, I asked for a roll away cott because my 14 year old daughter did not want to sleep with her 8 year old brother. 10 hour car ride does build up tension Lol. Anyway, by the time we unloaded the car and got up to the room the cott was there and set up. Amazing!!!!.... More

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YulioB, Manager at Hilton Baltimore, responded to this review
18 May 2013

Dear Valued Guest, Thank you for providing us with your feedback through Trip Advisor. We are glad to know that your room accommodations were satisfactory and you had the opportunity to enjoy our facilties. We would like to thank you for acknowledging our services, all of us work hard and we consistently go the extra mile to ensure our guests’... More

Virgnia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great location within walking distance to everything!”
5 of 5 stars Reviewed 12 May 2013 NEW via mobile

I recently stayed at the Hilton in downtown Baltimore. I was in a room on the 14th floor and had a pretty good view without upgrading. The front desk was great, check in took about 2 minutes. The parking garage is attached to the hotel which was very convenient. It's $28 a day self park or $40 for valet. The... More

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YulioB, Manager at Hilton Baltimore, responded to this review
18 May 2013

Thank you very much for your positive feedback; we are excited that you enjoyed your stay with us. Our location and our fantastic views are just a portion of what the Hilton Baltimore has to offer. We are a proud AAA rated hotel, and our team works and goes the extra mile to ensure the satisfaction of our guests. We... More

Minneapolis, Minnesota
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Ok”
3 of 5 stars Reviewed 11 May 2013 via mobile

Was an average business hotel. Rooms were so-so. A bit on the small side. The best part was the view. Ask for a high floor overlooking the ballpark. Super cool when there are home games. Nice gym with a balcony almost in the bleachers.

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YulioB, Manager at Hilton Baltimore, responded to this review
18 May 2013

Thank you for providing feedback related to your recent stay with us. We appreciate your comments and are extremely sorry that you did not experience the level of service that the Hilton Baltimore is known for. We appreciate your feedback and would love to have the opportunity to be of further assistance. Thank you for your feedback and I look... More

Baltimore, Maryland
1 review
“Hilton Baltimore”
2 of 5 stars Reviewed 9 May 2013

Very poor service, includes especially room service from convention services. No show and 30 mins late were 2 experiences we had, the Diamond tavern is very slow also. They have a 'hot water problem also, like warm to clod in the morning. The people are nice they need more of them. To compensate for their short falls they are quick... More

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575JohnG575, Front Office Manager at Hilton Baltimore, responded to this review
10 May 2013

Thank you for sharing your valuable feedback from your recent stay at Hilton Baltimore. I apologize for the level of service you received during your stay. I will share your feedback with the appropriate departments to ensure the hotel learns and grows from recent experiences. Again, I do apologize for the inconveniences you experienced and hope to welcome you back... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great for baseball game”
4 of 5 stars Reviewed 9 May 2013

We went there around late April for the Orioles and Dodgers game. the location is perfect, you can watch the game from hotel gym, next to swimming pool or from the deck right next to fitness center. The view is simply awesome. We stayed in executive floor, the snack is good for quick bite, and again you can also see... More

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575JohnG575, Front Office Manager at Hilton Baltimore, responded to this review
10 May 2013

Dear Hc07, I appreciate the fantastic review from your recent stay at Hilton Baltimore. I am thrilled to read you enjoyed the breathtaking views of Camden Yards. The executive lounge is available for are very loyal Hilton members and confirmed reservations. I truly apologize for the overwhelming of guests in the executive lounge during your stay. I hope to welcome... More

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Additional Information about Hilton Baltimore

Also Known As:
Hilton Baltimore Hotel Baltimore
Hilton Baltimore Hotel
Hilton Hotel Baltimore
Baltimore Hilton Hotel
Baltimore Hilton
Address: 401 West Pratt St, Baltimore, MD 21201
Phone Number:
Region: United States > Maryland > Baltimore > Inner Harbor
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotels in Baltimore
#21 Business Hotels in Baltimore
#32 Family Hotels in Baltimore
Price range (per night): S$186 - 576
Hotel Class:4 star (4*)
Reservation Options:
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Hilton Baltimore
401 West Pratt St
Baltimore, MD 21201
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Paca Meeting Room Camden Yards view Lobby Bar view of ballpark from executive lounge on 18th floor
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