Overall, our visit to Joan's was unpleasant, but I want to talk about the high points of the stay first. The room was very pretty, but not special. The courtyard was nice, and the air conditioning was fabulous. The kitchen was well appointed with anything we needed while we were there (though we didn't cook, so I don't know about...
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Dear Sounded Like WW2:
We are SO sorry you had an unpleasant stay! The only way I can think to make it up to you is to give you a refund, which has already been sent to you. We have taken great care to address the cleanliness issues and will endeavor to keep it that way for future guests!
Joan's...
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