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Hilton Desoto Savannah

3.5 of 5
15 E. Liberty Street, Savannah, GA 31401 (Downtown)
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Hilton Desoto Savannah
Ranked #49 of 108 hotels in Savannah
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576 reviews from our community

Traveller rating
    145
    193
    112
    86
    40
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Families
106
 
Couples
213
 
Solo
26
 
Business
110
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
SC
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 12 May 2013 via mobile

Fairly good place, a bit of noise from both inside the hotel and externally coming in, seemed to visit around prom time so many teens out and about contributing to the noises. Shower head and water pressure were horrible, beds and pillows were bit better than average.

Was this review helpful? Yes 1
Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review
13 May 2013

S M - Thanks for the feedback, Savannah can be a bit noisey especially on the weekends. Not sure about your feedback on water pressure, this is not typical of feedback on our pressure here so maybe a potential showerhead issue but we do appreciate the feedback and will take a look at the system to make sure we are... More

North Miami Beach, Florida
2 reviews
4 of 5 stars Reviewed 10 May 2013

Stayed here for one night during our Spring Break trip in Savannah. Decent walk to everything ,(~10-15 min walk to River Street) which was a very important factor in our decision to stay here. Very clean. Staff was extremely helpful and accommodating. Surrounding neighborhood was absolutely gorgeous.

Was this review helpful? Yes
Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review
13 May 2013

Browneyesonfire- We truly appreciate the kind feedback and we are glad to see you had a great stay! If returning to Savannah please give us an opportunity to serve you again! Thank you for choosing to stay with us at the hilton Desoto! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

great location. not far from civic center. breakfast in room was great but expensive. we were there for wedding anniversary. bar was small but nice. its a 4 star so expect pricey drinks. rooms were clean didnt try pool or restaurant. valet was slow but its a large hotel.

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Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review
10 May 2013

Chocobro - thanks for the great feedback and for staying with us. Come see us again if travelling through or to Savannah! More

Savannah, United States
1 review
4 of 5 stars Reviewed 7 May 2013

This was my first trip to Savannah, GA. The Hilton DeSoto couldn't be in a better location. Liberty street is just a few blocks away from River Street and for 3 days I walked the city enjoying the rich heritage lying between the DeSoto and the river. The hotel staff was friendly. My room was clean. My only concern was... More

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Review collected in partnership with Hilton Hotels & Resorts

Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review
15 May 2013

Natalie C - I saw your feedback on the hilton site and we apologize for the inconsistency. We have addressed this concern with our housekeeping team and we will make sure this is not the case in the future, thanks for shooting us the feedback and we hope you will return in the future! More

Savannah, Georgia
1 review
2 of 5 stars Reviewed 3 May 2013

The Hilton is in a great location to get to the Civil Center for company business. However rooms need an overhaul to go with the name. You would have thought by the lobby being so clean the rooms would be also. However, the staff was great other than the manager not getting back in touch with me about better accommodation.... More

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Review collected in partnership with Hilton Hotels & Resorts

Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review
15 May 2013

Arcola S - We appreciate the feedback. While the rooms were done about 4 years ago they are made to take on a more historical look and not to be so ordinary to other hotel rooms in Savannah. I apologize for someone not getting back to you but we could certainly see about getting you into an upgraded room on... More

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Jacksonville, Florida, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 May 2013

We stayed at this hotel on our anniversary and were very pleased. I would say the staff was overly enthusiastic at check-in. Although, it is nice to see someone try hard at their job. We used vallet parking and the service was great there. Took time to help us figure out where to go and what to do. The bathroom... More

Was this review helpful? Yes 1
Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review
6 May 2013

Tina B - Thank you for the great feedback on the team and we appreciate you staying with us. Great to see the response from housekeeping on getting your items back to you that were left behind. Once again thanks for staying with us and we will see you the next time you are in Savannah! More

Suffolk, United States
1 review
5 of 5 stars Reviewed 2 May 2013

Looking for the overall Savannah experience, go to the DeSoto. Almost centered in the historic district of Savannah, and walking distance to anything. Plenty of restaurants and shopping surrounding every corner, and if you are going to Savannah, you will want to walk through it's awesome streets. The placement gives you that chance, but not too far to exhaust your... More

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Review collected in partnership with Hilton Hotels & Resorts

Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review
15 May 2013

Timothy D - Thanks for choosing to stay with us and we a re glad you found the location to be top notch! I agree walking around this beautiful city is truly the way to go and we have Forsyth Park on one end and river Street on the other and they can both be reached within a 10 minute... More

Decatur, Illinois
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 27 April 2013

Excellent staff throughout: helpful, friendly and even (gasp!) courteous. I do love the Olde South. Building showing its age resulted in several problems with our room (not all minor), but all were handled efficiently. Will probably return for unbeatable location.

Was this review helpful? Yes
See 2 more reviews by decatur_dug for Savannah
Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review
6 May 2013

decatur_dug - thanks for the positive feedback and glad to see you enjoyed the staff. I am also glad to see that any challenges you experienced were handled promptly and we certainly appreciate you staying with us and we definitly look forward to your return! More

Arlington, United States
1 review
5 of 5 stars Reviewed 26 April 2013

From the moment of arrival, throughout our stay, and at departure, the staff displayed true southern hospitality. Not once did I encounter a staff member without a smile or word of pleasantry. The hotel is beautiful, sparkling, inviting and perfectly located. Each night, we looked forward to retiring into our comfortable beds. Best experience ever!

Was this review helpful? Yes

Review collected in partnership with Hilton Hotels & Resorts

stephenralston, Manager at Hilton Desoto Savannah, responded to this review
29 April 2013

Thank you for the lovely feedback. We appreciate your comments and your business. We look forward to having you stay with us in the future. More

Savanna, United States
1 review
4 of 5 stars Reviewed 26 April 2013

Room was clean with a nice sized flat screen TV and comfortable beds. The view from the balcony was very nice looking toward the river. Parking is valet only. Breakfast was good however, no breakfast included with the room. The best thing was location. It's in a very pretty part of town that is only a few blocks from the... More

Was this review helpful? Yes

Review collected in partnership with Hilton Hotels & Resorts

Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review
6 May 2013

Rodney H - Thank you for your feednack on the property and we are glad to see you had a good stay! We agree the location is great for getting in and around Savannah and we certainly look forward to your return the next time you need accommodations in the Savannah area. More

 
 
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Additional Information about Hilton Desoto Savannah

Also Known As:
Hilton Savannah Desoto Hotel Savannah
Hilton Savannah Desoto Hotel
Hilton Hotel Savannah Desoto
Hilton Hotel Savannah
Hilton Savannah
Savannah Hilton
Address: 15 E. Liberty Street, Savannah, GA 31401
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotels in Savannah
#34 Business Hotels in Savannah
#42 Family Hotels in Savannah
Price range (per night): S$205 - 311
Hotel Class:3.5 star (3.5*)
Reservation Options:
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