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Holiday Inn Express Fort Smith

2.5 of 5
6813 Phoenix Ave., Fort Smith, AR 72903
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Holiday Inn Express Fort Smith
Ranked #7 of 24 hotels in Fort Smith
4.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    11
    6
    2
    3
    0
Date Rating
St. Charles, MO
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 February 2012

I've stayed here a couple of times with good experiences. This is a fairly new building with fresh new furniture, decor, and bathrooms. I stay in a room with two queen beds. As usual with any H.I. Express, the bed and pillows were comfortable, had a large flat screen tv, had a good work area with plugs, and everything was... More

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Arkansas
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 December 2011

We had to use this hotel because of issues with our home. We live in Fort Smith and needed a hotel close to our house. We have stayed at Holiday Inn Express in other towns and have found them to be fairly consistent in quality. This one was no different. It is on the small size but that meant a... More

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See 3 more reviews by higheredteach for Fort Smith
glenpool, OK
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 October 2011

I thought this was a really nice hotel. Our room was spacious and clean. The TV was a nice size, beds were pretty comfortable and there were 4 sets of towels in the bathroom. The young man running the front desk when we checked in was very personable and the rest of the staff I talked to around the hotel... More

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Corpus Christi, Texas
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 13 September 2011

Ended up staying here for two nights for business and it's location to where I had to work and to Fort Smith Regional Airport was more than ideal. It was off the main road so travel was much quicker. Check-In was extremely smooth and customer service by the front desk agents was superb. The breakfast was excellent and with the... More

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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 5 September 2011

This place is good overall. Nice bed, room, fair service. But our room didn't have a remote for the television. When we called down to the front desk, they said they couldn't help. We manually operated the TV. Other than that, it's okay.

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See 2 more reviews by revfiddle for Fort Smith
Little Rock, Arkansas
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 December 2010

I went with my husband on his business trip. The hotel was very clean and new. The service and check in was great. When we were in the room together, my husband didn't notice the refrigerator noise until I pointed it out to him. He turned the ac to where it would cycle and turned the fan off, without my... More

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Mission Viejo
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 9 September 2010

We hadn't stayed in a Holiday Inn for some time and were pleasantly surprised at how nice this stop was on our trip across the U.S. on route 40. We stayed in everything from a fifties style motel to a really nice Hyatt suite and this hotel was definitely one of the best. We rented two rooms and arrived late... More

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Booneville
1 review
2 of 5 stars Reviewed 13 June 2010

While the place was clean and new the customer service was poor. Our party had reserved adjoining rooms two days before. When we arrived we were informed that there weren't any adjoining rooms available, making it unpleasant and unsafe for our team party. The pool was over chlorinated, the hot tub was luke warm, and the beds were hard. I... More

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Berkeley, California
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed 26 January 2010

In town for a wedding, traveling from the West Coast with my sister, the bigger hotels were full, so we picked this hotel based on reviews. There must be better places to stay in Ft. Smith. Our room was large, attractive, and clean, but there were a couple of problems that made our experience very unpleasant. The first problem was... More

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waco, tx
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed 12 July 2009

Helpful front desk staff, spacious room, beautiful lobby, great price.....highly recommend this hotel.

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Additional Information about Holiday Inn Express Fort Smith

  • Holiday Inn Fort Smith
  • Fort Smith Holiday Inn
Address: 6813 Phoenix Ave., Fort Smith, AR 72903
Price range (per night):* S$159 - 172

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