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Residence Inn Fort Smith

3.0 of 5
3005 South 74th Street, Fort Smith, AR 72903
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Residence Inn Fort Smith
Ranked #6 of 24 hotels in Fort Smith
4.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    22
    9
    2
    2
    1
Date Rating
Denver
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 12 April 2012

The angry reviewer being me - this is an update to a previous review that I wrote while exhausted, sleepless, and wheezing. I should know better. It bears mentioning that the reason I was sleepless & wheezing were due to deficiencies at the hotel, but even so that didn't justify an angry review. An honest one? yes. An angry one?... More

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Oklahoma City
Senior Contributor
39 reviews 39 reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

Good location, nice rooms, nice hotel employees (besides the one lady at the breakfast bar) We rented a one bedroom suite and got an upgrade to a two bedroom suite for free. The hotel has been remodeled, I wouldn't have guessed it was as old as it is without being told. We will stay again if we are ever in... More

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Shreveport, Louisiana
Senior Contributor
39 reviews 39 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 18 February 2012

By far, one of the best that I have stayed in. Staff was very friendly and helpful. The breakfast and afternoon snacks were great. The room was great. Overall, far better than most Residence Inns.

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See 2 more reviews by JohnE72 for Fort Smith
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 February 2012 via mobile

Very comfortable night in 2-BR bsuite, 2 of us plus elderly dog. Clean, well-equipped, beds just fine, fireplace and dining area and kitchen great. Staff very helpful.

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Gail KIlgore, Manager at Residence Inn Fort Smith, responded to this review
10 February 2012

We are so glad to know that you enjoyed your stay at our property. Gail Kilgore General Manager More

Longmont, CO
Senior Contributor
40 reviews 40 reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

We were ready for a nice night at our normally dependable Marriott stopover... little did we know we were in for a restless, uncomfortable night!! The rooms are all being re-carpeted; this is great, yay for progress, but boy did it stink. The toxicity of the fumes were a problem for delicate lungs and skin alike, and frankly we would... More

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Gail KIlgore, Manager at Residence Inn Fort Smith, responded to this review
2 February 2012

I want to apologize once again for the problems encountered due to our renovation and I hope the fact that I waved the charges for your stay offered some compensation for an uncomfortable nights stay. I hope you will give us another opportunity and stay with us in the future. Thank you, Gail Kilgore- General Manager More

Denver
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 2 January 2012

Small, ugly little rooms. Very iffy housekeeping. HVAC sounds like a freight train. So far, the only thing that is satisfactory is the wifi, which is why you're reading this (cheers!). When we made our resv, we were not told that the entire hotel was having its carpet changed out. I pick Marriott for a lot of reasons, but a... More

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Gail KIlgore, Manager at Residence Inn Fort Smith, responded to this review
2 February 2012

I apologize the hotel was currently in the renovation process and this had an impact on your stay. We were in the process of changing carpet to ensure the hotel is a nice place for our guests. If you do come back to Fort Smith please give me a call so I would love for you to stay with us... More

Roswell, Georgia
Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 December 2011 via mobile

We stopped here for the night on our drive to Atlanta. This is where my only "complaint" comes in: it's a little too far from the interstate. But that's honestly not too important overall. The staff was super friendly and attentive, the free continental breakfast was delicious, and the rooms were nice and cozy. If I'm ever passing through Fort... More

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Gail KIlgore, Manager at Residence Inn Fort Smith, responded to this review
2 February 2012

Thank you so much for selecting the Residence Inn by Marriott Fort Smith property for you stay and I'm so happy to know that you had a wonderful stay. Thanks again, Gail Kilgore General Manager More

Carrollton, TX
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 27 November 2011

I am kind of surprised at the wonderful reviews of this hotel. This is the first time we have stayed at a Residence Inn, but I was surprised that they did not have the quality of beds that other Marriott hotels have. We have stayed at the Courtyard in Fort Smith and the beds were wonderful. Everyone was very nice... More

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Euless, Texas
Top Contributor
77 reviews 77 reviews
Reviews in 52 cities Reviews in 52 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 October 2011

Excellent location, surrounded by stores and restaurants. Good parking area and the hotel was very clean, very well staffed and provided a comfortable stay. The pool and hot tub were already closed for the season which seemed a bit odd and early in the year but the hotel staff, amenities, atmosphere, cleanliness and comfort more than made up for it.... More

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Gail KIlgore, Manager at Residence Inn Fort Smith, responded to this review
2 February 2012

Thank you so much for selecting the Residence Inn Fort Smith and I'm so happy to know you enjoyed your stay at our property. Thanks again, Gail Kilgore General Manager More

Virginia Beach, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 1 October 2011

This hotel had everything needed for a great trip. Plenty of places to eat with in walking distance. The staff was very polite and helpful.

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See 2 more reviews by Brian M for Fort Smith

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Additional Information about Residence Inn Fort Smith

  • Fort Smith Residence Inn
Address: 3005 South 74th Street, Fort Smith, AR 72903
Price range (per night):* S$146 - 209

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Residence Inn Fort Smith
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