I was going to rate this hotel much lower, but a change in staffing on check out day gave me some hope this place isn't always so unwelcoming. This is the perfect example of how just a few staff members can ruin a guest's impression of the entire hotel. When we arrived at 1pm the lobby was empty and no... More

Booked here along with other family members for a family reunion. This was a very nice hotel, and I can not think of anything bad to say about it! We had a great time. My husband and I are younger, so we went out to some bars later at night and it was perfect walking distance for all the downtown... More

Nice hotel located close to the heart of downtown. I would stay here again for sure.

We traveled to Fort Smith over the weekend of April 14-15 for a basketball tournament. Most of the hotels we researched online were old and expensive. We found this gem last minute the night before traveling and it was a great surprise to all of us. The hotel looks nice on the outside but the inside was very impressive. The... More

Each year we go in April to the Belle Point sale and always stay at the Marriott because it's newer than the Holiday Inn next door. We have always been happy with our room until now. After speaking with others that were staying there, they were also very upset. The rooms were warm, and the hotel had the setting to... More

I was unsure just due to ti being in old downtown, but the rooms were large and the TVs huge. Friendly staff at the desk and coffee in the lobby.

This hotel is pretty standard for the cost. Furnishings are becoming somewhat dated, and have a feel of functionality over flair but are sufficient for the price.

Loved staying here, my daughter got sick, was looking for gatorade in vending machines, a staff member walked by and, ask if I needed something, told her, she went to find out, no gatorade, but bought her some sprite and some crackers! very nice

Hotel was very nice, the staff was also very helpful. y only complaint was the hall way. It was so loud that we didn’t get to sleep until after two each night!! Had people running up and down that hall and bouncing balls all over the place. I understand that a volleyball convention was in town, but the management should... More