This place was definately low grade. It was not clean, the customer service was less than desirable and the hallways and lobby smelled bad. The dirtiness of the room was by far the worst quality; towels were not fresh, sheets were wrinkled and walls and vents hadn't looked to be cleaned in months. Internet would not work from the rooms,... More

My family and I along with our 3 dogs have traveled all over the country and stayed in many hotels, but this is by far in our top 5 favorites ( out of about 100+ hotels we've stayed in). The staff is sweet and will go out of their way for your comfort, the breakfast is yummy and has a... More

I fully agree with all the terrible ratings and descriptions of this hotel. I almost stayed there last week (June, 2012) but walked out once I saw the room even though it was 3AM when I arrived and terribly tired. I am not a picky person. I have no problem stay at most average road-side motels when I am driving... More

Old, run down, breakfast was included but staff VERY irritated to have to replenish bread, juice, etc... TV's are OLD, toilet in friend's room was clogged beyond repair so had to switch rooms! Just disgusting! Gal on night shift ran her butt off doing what she could but gals in AM sat at desk and chatted and were annoyed by... More

I have been in the hotel business for over 30 years and have never seen a room as bad as this .. There was some brown sticky stuff all over the wall and refrig ... The sheets were gross..the bathtub had not been cleaned ... Widows and mirrors were gross .. The rug was so gross I never took my... More

Stayed one night. We have stayed at many Comfort Inns in many different states and can't believe that "Choice Hotels/Comfort Inn" would allow such a poor representation of their hotel chain. Reception was indifferent - i.e., "Do you have a shuttle?" "Yea, but it's froze up..." The room had not just seen better days -- frayed bedspread, worn towels, but... More

I blame myself because I failed to make reservations anywhere else and it was a busy weekend in fairbanks, so this was a last resort. All they had available was a "suite" if you can call it that. The room was disgusting, smelled bad, carpet was stained, furniture was not only old but in horrible condition, bedside lamps didn't work,... More

Well, the room wasn't *bad*. A bit worn around the edges, maybe. However, the service was APPALLING. I dealt with three different front desk clerks - two of them had no business working with the public. The internet was constantly not working and the staff didn't seem to give a damn.

I went to Fairbanks as part of our Alaska trip. I stayed in the Fairbanks Comfort Inn thinking it would be good due to the fact that it is part of a large chain and not only that, but I have stayed at many Comfort Inns and Comfort Suites. What a nightmare this Comfort Inn turned out to be. Not... More