This is by far the worst place my family and I have stayed at ever. This shower was minimal and doesn't drain. The wifi was a joke, you can't load anything. The pool was never cleaned our entire stay. The manager was never around.We had to clean the air conditioner to get it to work. The pool was nasty because... More

I stayed in a "suite" but it was just a room and bathroom. It had a Jacuzzi tub in the room so I guess that made it a suite. The place was older but well maintained. The staff was great. I just thought it was kind of old and tired and, for the price, not a great value.

Van and Heather were fantastic! They were the most helpful with giving us the best deal and beat the online hands down! The room was so cozy and the beds were amazing! Very updated looking rooms, couldn't have asked for a better hotel after coming back from myrtle beach, and although we only stayed one night we would definitely stay... More

I would definitely recommend the sleep inn 335 east parkway Gatlinburg TN. It was very clean and reasonably priced. the only down side was the lazy river was too lazy and felt more like a hot tub. The receptionist at the hotel was very knowledgeable of the area and was very polite.The walk from the hotel into Gatlinburg was a... More

First time hiking in the Smokies. Due to mid-week, off-season, we had lots of choices. Ended up here because I spoke with Heather on the phone and she was so friendly and encouraging! She was right about the new, comfortable beds. And she was every bit as hospitable in person- she did a nice job keeping the breakfast area clean... More

We have stayed at Sleep Inn hotels on many occasions. Most of the hotels have been built within the past 10 years. This hotel is older and needs to be renovated. The rooms are very small. The breakfast is below average. I would recommend a hotel closer to the center of town. One thing to watch when making reservations in... More

This was our first time staying at Sleep Inn & Suites. We come to the Smokies at least 2-3 times per year for nature photography. We always stay at the same hotel. But this time we decided to give Sleep Inn & Suites a try because of their indoor pool. All I can say is it had been the best... More

Stayed there for the weekend with friends. We had booked two rooms with two queen beds.The staff at the front desk were great they made us feel very welcome. The room were very clean and smelled fresh. The room had a fridge, microwave and coffee maker. We had a good time in the hot tube, lazy river and the pool.... More

Upon arrival, Van greeted us and was very friendly. He was very helpful in any questions we had and answered them with a smile. We had alot of questions due to this being our first trip to Gaitlinburg, Tenn. We were greeted in the morning by Heather who was also very friendly and helpful. They both made us feel very... More