From the time we arrived the staff was fabulous. We were pleasantly greeted upon arrival and our rooms were ready to go. The rooms were very clean and comfortable. Breakfast was good and the afternon cookies were addicting. The location is fabulous. We parked the car upon arrival and did not have to drive again until we left, The trolley... More

stayed for 3 nites in a king room with balcony room was clean, comfortable bed and nice furnishings. free breakfast had more than enough to choose from even for someone doing GLUTEN FREE . Would definitely stay here again

We stayed at Fairfield Inn Gatlinburg North June 3-7 (Monday-Friday). After reading reviews on here, I decided that the pros outweighed the cons and booked the room. To address some of the complaints I read on here: 1. The entryway and lobby area is too small. - There is only one set of double doors that are not automatic, but... More

Property is only a ten minute walk from the main drag of Gatlinburg with all of the attractions and restaurants - some reviews have stated that this property is half an hour away, and I suppose that's true if you walk very, very slowly. Anyways, great location and excellent value - we paid less than 100 a night for one... More

This is in a great location off the beaten path. It's quiet, clean, and the staff are very helpful and courteous. It's only a mile or so from town. Easily walkable. There is also a trolley that will take you into town for 50 cents. We had one of the balcony rooms over looking the pool. Although it was a... More

Gatlinburg goes by Stoplight numbers (1-10). The Fairfield is right before you get to Stoplight #1. It's actually in a great location and the downtown trolley stops right at the hotel so you don't have to drive and find parking downtown. The room was nice. Very clean. Small fitness center but very adequate. Nice outdoor pool, indoor pool, and jacuzzi.... More

After Booking.com and the Belle Aire hotel dumped us a week before our stay(claiming overbooked, however when we passed by they had vacancies), we found the Fairfield and decided to give it a shot. it was a bit more than we wanted to spend and farther from the center of town( the convention center) but we were tired of less... More

We drove from Wisconsin and were exhausted when we pulled in. We hadnt made a reservation, but they had availability. We were able to check-in at 9am and slept for a couple hours before visiting the Smoky Mountains. Room was small, but clean and comfortable. Mini fridge was a nice bonus, as we had brought drinks in the car from... More

Room was very clean. Room had everything. Microwave and mini fridge. The trolley was a challenge since it was always full since the Memorial Day weekend was busy. The dining room staff for breakfast wasn't very friendly. Asked about fruit being available and was told ... whats out is what we have ... Sorry I bothered her. Thats the only... More