Upon arrival at 3 am in the Morning. Jay and Mary were kind enough to leave the tv, the light and the door unlocked for us. The key was in the room along with our parking card. The room was very nice, it was clean, smelled clean, stocked with firewood for our in room fire place, and we had everything... More

We stayed here for a weekend getaway and wanted something close to the Mountain Mall and the Village Shops. We loved it!! Very clean room, check-in was no problem, everyone was polite and so helpful!! We love the older hotels that have some personality left to them and Kingwood Inn is a terrific place to stay. Close to everything but... More

My family booked rooms here as an after Christmas trip. Four of the 9 members came down with the stomach virus 2 days before the trip. I tried to cancel and was told no by the inn staff because the virus only lasts 24 hrs. and they have a 72 hr. cancellation policy. The sick were members from 2 families... More

This hole was so uncomfortable. The price is a ripoff. People in the hospitality industry should be able to get newer mattresses at least every 20 years. I was afraid the ancient space heater was going to catch us all on fire. The dishes in the cabinets were filled with dust and bugs. We were miserable!!

Coffee maker went on the Fritz. Inquired about another one,and was told my room didn't come with one. They advertise a coffee maker in every room. Bring your own coffee maker.

We stayed in a room with 2 queen beds in December, 2011. The room was not new, but it was clean. The beds were reasonably comfortable. There was a refrigerator and a microwave. The heating unit worked fine. The television was a small 20 inch affair with no premium channels, but a good selection of news and local channels. The... More

We had reserved these rooms in order to come to Gatlinburg and see the Christmas parade, in which my grandson was playing in the marching band. The rooms are older, but the beds were very comfortable. The heat was a bit confusing and hard to get consistent. My daughter had turned it on before we walked to the parade (about... More

My husband and I, along with another couple, did a five-day motorcycle tour through PA, MD, WV, TN, NC, and VA back at the beginning of October. One of our days put us in Gatlinburg for the night, so I came to Trip Advisor looking for a place to stay. I found the Kingwood Inn and I'm so glad I... More

Just returned from another visit to Gatlinburg, and stay with Kingwood Inn. I have never had a bad visit here. Mary and the entire staff at Kingwood are friendly and always ready to make my visit plesant. I have visited several times now and It is beginning to feel like a home away from home. I have stayed at many... More