I booked Best Western Twin Islands for 5 nights . The Hotel like a lot in Gatlinburg is on the river . I would not recomend Twin Islands for 2 reasons . One the breakfast has been down graded by management , no bacon , no sausage , no bagles , no english muffins , only 1 kind of sweet... More

If you're expecting a 5 star resort, this isn't it. But if you're looking for southern hospitality, a clean room, an amazing free breakfast and a playground for the kids this is your place! Being a hotel snob, I wasn't confident at all about this place. I can't tell you the last time it was redecorated but that's OK! We'll... More

The price was right, the morning breakfast was GREAT and the breakfast attendant was so caring and considerate. Our children liked the playground right outside our room and the location was so central...the aquarium was right next door! However the room was grimy, dingy, and dark. I actually took my lysol can from my car inside to spray down the... More

Our room along the creek was very pleasant. We did not have time to walk the river walk but it's a great location to all activities in the area. The pool was not heated as indicated on the website but the kids swam at night anyway. The playground was a great asset as well as the picnic area between the... More

We stayed at the hotel in Feb. It's a nice older hotel. Our room had been updated recently but the mattress seemed old. The bed was more comfortable than I thought it would be. Overall I was very satisfied with the accommodations. It is location was good. Several restaurants and attraction on the same block. If you don't mind walking... More

We absolutely loved this hotel!! It is located in downtown Gatlinburg and is the perfect spot for those wishing to explore the area. No hassle with finding a parking spot downtown as you can walk to any part of downtown Gatlinburg that you'd like to see. The staff was incredibly helpful and friendly, the room was very clean, the beds... More

Said it before and i will say it again, you can't go wrong,,staff, service and cleanliness can't be beat.....

Ask for a room on the creek, they have plenty! I didn't particularly care for the shared creekside balcony (other people's kids running outside your room), but you are close enough that you can still hear the water even when the door is closed. The room was neatly furnished and you can tell that the bathroom was recently renovated. Very... More

Great location. Walked to downtown attractions. Room 425 in Duck Xing ?? with AMAZING patio view 50 ft from creek. Beautiful grounds. Room was clean w all basic amenities. Not a new hotel, but lots of character. Staff & housekeeping did great job. Stole one of last rooms 3 days before trip on Travelocity. Will stay here again !!