We recently stayed in the "honeymoon suite" for our anniversary. The Good Stuff: The room was very large with high ceilings, a fireplace, king-size bed, and a 2 person jacuzzi tub. The brook is just a few feet away from the balcony. The carpet looked new. The staff were all very friendly. The Not-So-Good Stuff: The mattress was not comfortable... More

We travel a LOT, due 2 an employment situation & we were here for 3 wks. Rooms R spacious & homey - ours even had a nice kitchenette. The place is older, but so R we - LOL! ( I am not 1 of these people that thinks "retro" has 2 B a bad word. ) Very quiet, very nice... More

I don't know how Priceline decided that this hotel was a 2.5 star. Honestly, this place is barely a one star. Don't be fooled by reviews that say this place is just retro. We could have dealt with old - but not dirty. Our first room smelled very musty, had stained carpet, had dirt on the tile, and the window... More

We stayed here for the first time on a weekend trip to Garlinburg and have gotten into the habit of not having a reservation prior to our sray, so we walked in to check the place out. The hotel sits on alot of property and is bordered by a stream. Every room I could see had a balcony ovee this... More

We stay for 2 nights and we have a good time in that hotel we plan to come back on the winter time the people who work there are very nice :)

I read all the reviews and some just expect the Ritz for $69 a night. This place was great! Upon our arrival, I thought there may be a mix up with our room. I inquired about the reservation picture and the room we had and if it was the same room and Steve immediately switched our room for the room... More

We stayed at Brookside several years ago and we came into Gatlinburg this time 1 day earlier then expected and it was a Saturday night during peak season. We were able to get a room with 2 queens and the price very reasonable. The rooms are very big and the beds are very comfortable. They keep the rooms clean and... More

I was actually shocked at the bad reviews because I frequent this resort 2-3 time a year with my motorcycle group. Although the place is not decorated in up to date furniture it is comfortable , clean and relaxing out of the traffic but close to the excitement when you want it. For those that complain about the out dated... More

Ok so for starters we switched rooms twice it doesn't help all of the rooms stink not just a little, the smell is horrible. The decor looks, like its from the seventies green bath tub and toilet to match.Stains all over, the carpet and to make, matters, worse were actually staying in a deluxe room . Funny to me cause... More