This is an average motel with a great location. Some updating has been done, but bathrooms could use some work.

My wife & I have stayed there two different times and we just love it. Just leave your car in the parking lot and walk all over Gatlinburg, The only time you need to drive is if your going to the mountains or up north to wal mart we will be going back again in May

We stayed three nights recently, and we found the room to be very clean and pretty spacious (king-size bed). I requested a non-smoking room, but there was an ashtray in it; however, it didn't smell of smoke. The elevator did, though! Another couple in our group stayed in a room with a queen-size bed, and their room was tiny by... More

I stopped at this hotel as we were driving through Gatlinburg and booked the room without looking around. I was tired and so were the 3 teenage girls with me, we just wanted to get a room. The location was perfect! Right smack in the middle of Gatlingburg on the main strip. This Motel is the oldest one in town... More

Came into the lodge to let them know that we would be parking there to use the Shoney's restaurant. We had called Shoney's to ask them about parking and they told us to park at the Riverside Lodge then go in to let them know we were going to eat at Shoney's. When I did just that, there was no... More

MY friends and I stayed one night there to rest and shower because we were hiking the Appalachain Trail the next day. The man at check in was very nice and informative, and gave us a wonderful reccommendation for a good meal! The next morning is where the problem comes into play. The lady made the comment that "our hotel... More

I took my son to Gatlinburg to hike and canoe. We paid for 2 nights and were only able to stay one night. My son fell 15 feet onto some rocks while climbing, broke his jaw and was taken by ambulance to UT Medical Center, Knoxville. I went back to the Lodge to retrieve our things. I explained to the... More

My husband and I checked into this hotel on February 17th on our way to Florida for one night. There was a convention in town and this was the first hotel we came to and decided to book as there may not be many rooms left. The room was on the first floor down the hallway from the lobby. The... More

I cannot wait to go here every January!!! Friendly service, great rooms, awesome meeting area!!! My kids love to just sit by the fireplace and fellowship with everyone, including the staff!!!!