We got this hotel from a Hotwire deal and it was the worst roon I had ever seen. Hotwire said it was a 3 star hotel....more like 1 sta.r The first bad thing was the desk worker was standing outside talking to someone when I pulled up, then asked me "you need something?" When I got my keys and got... More

I would suggest that you go further in town to stay in Gatlinburg. We checked in on Thursday night and to my surprise from some of the reviews that I read, this place was disgusting. There were stains on the carpet in front of the vanity that were sticky. I noticed black mold on the ceiling in the bathroom. And... More

My son and I just returned from a stay at Rocky Waters. The room was extremely nice and very clean. There was an issue with the hot water, but the motel took care of it immediately and the employee they sent was so nice and helpful! I highly recommend this motel for a reasonably priced and nostalgic stay in Gatlinburg.... More

We have stayed at Rocky Waters several times over the years. It is an older property...if you expect glitz and glamor, pay 2 times the price and go down the street! We like the fireplace rooms, with an ample supply of wood. We have gotten the advertised bargains for these rooms on their website each time; however, we DO call... More

Let me start by saying this motel isn't fancy. But what we did get was a very large room with a fireplace,(firewood supplied and stacked on the balcony) jacuzzi and a balcony over the river at a very good price. The room was very clean and quiet. Very short stroll to all downtown activities. There is a trolly stop and... More

First, they do the bait and switch. I reserved this hotel even though I saw the bad reviews because some people said the rooms were being renovated and there were some good rooms. Well, I never even had a chance to request a "good" room. When I arrived I was told my reservation was at their "sister" hotel accross the... More

You've got to be kidding ? I looked at the other motels in town and was astounded by the prices so I booked this one, having driven by a few months earlier. We got a VERY comfortable room with a balcony on the River for a great price. After going downtown, we saw that most of the Hotels that advertised... More

After reading some reviews on this Inn, I was hesitant about staying there. I had already booked a room for 2 nights, so decided to give it a try. It is an older place, but our rooom was recently painted and it was very nice. The stream outside was relaxing to watch, however, traffic sometimes drowned out the sound of... More

Booked online - received confirmation number for jacuzzi king - hour or so later received a note through their online booking service that said "sorry we are sold out of those rooms" - no offer to do anything about it, etc. Sent back a message arguing that I had a confirmation number- got back a message that said "i don't... More