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Holiday Inn Express Suites Independence

2.5 of 5
19901 E Valley View Parkway, Independence, MO 64057-1597
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Holiday Inn Express Suites Independence
Ranked #3 of 15 hotels in Independence
4.0 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveller rating
    26
    11
    3
    5
    4
Date Rating
Missouri
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 May 2012

Whether Independence is your destination or if you want to stay close to Kansas City without being in the thick of things, keep this property in mind. Being a part of the Holiday Inn family, this hotel most certainly meets their standards for cleanliness and comfort. We stayed in a king suite that featured a sitting area between the bathroom... More

Was this review helpful? Yes
See 2 more reviews by scottaschultz for Independence
Kenneth Jacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
16 May 2012

Thanks for your recent visit and for posting your nice review and recommendation. We appreciate your recognition of jobs well done here and look forward to serving you again soon. More

elizabeth, colorado
Senior Contributor
47 reviews 47 reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 17 April 2012

As my title indicates, I have stayed here at least a dozen times. Service and quality here is been excellent. I must qualify this review as there was one time I wasn't happy as there was an excess of dust in my room. I mentioned this this to the manager and they comped my room 100%. I have been back... More

Was this review helpful? Yes
Kenneth Jacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
22 April 2012

Thank you very much for your many visits, and for taking the time to write about your experiences here. Having guests return time and time again is the highest compliment we can get, and I will share your review with the rest of the team here as positive recognition of jobs well done. I'm glad you were happy with the... More

Missouri
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 March 2012

I have been using this hotel for my clients since the day it has opened. We have also stayed in hotel ourselves a few times just to get away. Great place, great location, walk to very good Restaurants, Bars, Hockey Arena, Stores, Mall, Move Theatre 5 minutes away, Lakes, Horse back Riding and hospitals. You are also about 10 minutes... More

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Kenneth Jacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
7 March 2012

Thank you for your patonage and wonderful review. I am so glad that you and your clients are happy here, and hope you won't hesitate to less us know when there is anything you need while you are with us. Thanks again. More

New York City, New York
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 22 February 2012
1
person found this review helpful

I travel across the US by car with unusual frequency, so I'm always on the lookout for new and well operated hotels of this sort, a lot of which can be found in areas that years ago were relegated to a KOA or nasty econo-lodge. It's nice to see that better options are available across our great land. Unfortunately, this... More

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Kenneth Jacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
27 February 2012

I am very sorry you were so disappointed with your recent stay here. I have shared your comments with our entire team and will use them in discussions and training to improve our operation so that future guests do not encounter the same conditions. Thank you for your loyalty to the HIE brand, and I hope you have many wonderful... More

Missouri
Top Contributor
52 reviews 52 reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

This Holiday Inn is at a great location with easy access to the interstate. Great room and great staff.

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See 2 more reviews by SL592 for Independence
Kenneth Jacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
5 February 2012

Thanks for your return visit and updated review. I'm glad are able to serve you and look forward to seeing you again the next time you are here. More

Columbia, Missouri
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

The customer service at this hotel is the best. I have been traveling for the company for seven years and prefer this hotel when in Kansas City. It ia an easy access off of Interstate 70 and has many major restaurants accross the street. The staff are very friendly and helpful. They go out of their way with looking up... More

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Kenneth Jacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
27 January 2012

Thank you for your many visits and for taking the time to review and recommend us. Please don't hesitate to let us know if there is anything we can do to make your future stays more enjoyable. More

Little Rock
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

We (couple with adult daughter)arrived exhausted after a full day of driving and sightseeing (Atchison, Kansas - Amelia Earhart's home and then the Harry S Truman sites) at this bright, warm hotel, a welcoming receptionist offering delicious cookies and ready coffee in the alcove near the breakfast room. Everything looked new and inviting. What a beginning! Our room (305) did... More

Was this review helpful? Yes
See 3 more reviews by Rachel43 for Independence
Kenneth Jacobs, General Manager at Holiday Inn Express Suites Independence, responded to this review
21 January 2012

Thank you so very much for your loyalty to Holiday Inns and for sharing your wonderful review. Our brand motto is "Great Hotels Guests Love" and everyone here works hard to make sure that is true here. I'm glad you and your family were able to relax and spend time together during your recent visit. We hope you will give... More

St. Louis
1 review
5 of 5 stars Reviewed 4 January 2012

We brought our High School Soccer team to this hotel for the State Tournament in November. If was an awesome experience; the rooms were nice and the beds comfortable. The desk staff was more helpful than we could have ever hoped! Continental breakfast was good and the foyer was roomy for team meetings and pre-game meeting areas. The experience was... More

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Kenneth Jacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
6 January 2012

As I said earlier, we do love having teams stay with us, thanks sharing your comments here. I'm glad you were happy with the accommodations and service we provide and will be happy to welcome you back the next time you are here. More

Midland, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 November 2011
2
people found this review helpful

Recently, I traveled to Independence, Missouri on a business trip. I arrived on a Sunday afternoon from Michigan tired and hungry since I hadn't had any time to eat before I came to the hotel. I asked the very nice young man at the front desk if he happened to have any cookies. He said no but that he would... More

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Kenneth Jacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
11 November 2011

Thank you, Kathie, for taking the time to write and post your comments and rating. There's just something special about warm cookies, isn't there? Joseph and the rest of our team really enjoy making happy memories for our guests, and I will be sure he gets the recognition he deserves for being mentioned here by you. We look forward to... More

Columbia, Missouri
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 November 2011
1
person found this review helpful

Made a trip to Kansas City 2010 and found this hotel in Independence Missouri. Very nice, clean facility, and courteous, helpful staff..

Was this review helpful? Yes
Kenneth Jacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
4 November 2011

Thank you for your review and five star rating. I'm glad you were happy with your decision to stay with us and look forward to serving you again the next time you are here. More

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Additional Information about Holiday Inn Express Suites Independence

  • Holiday Inn Independence
  • Independence Holiday Inn
  • Holiday Inn Express Independence
Address: 19901 E Valley View Parkway, Independence, MO 64057-1597
Price range (per night):* S$137 - 202

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Holiday Inn Express Suites Independence
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