This hotel is amazing. The rooms are huge and very well appointed. In the room is a Japanese robe for each guest which is worn around the hotel, spa area and even to dinner! The guests floor with all the hot springs pools is great. There is a selection of hot springs with different temperatures, massage jets and even a... More

Good value for a family trip as you can just stay in the hotel and enjoy the facilities and activities. Plenty to do all day long. Room is well designed, with free mini bar and in room spa. Food is good, lots of selections. Service is also very well, very helpful and always with smiles. Good record, I received a... More

I stayed here for a night on route from airport to tarako gorge including a tour of the northern and eastern coast. It is well positioned for the night break. Room is good size, clean and with good amenities. I like the onsen bath in the room. The sceptic in me questions the authencity of the spring water. But the... More

Was there with my hub and son, upon arrival we are eager to check on the room. Were surprised that it was spacious, clean and beautiful. It comes with a big sunken bath and the amenities provided were very thoughtful as compared to other resorts. There was clowns and acrobats performances and after the show, we proceeded to the cafe... More

I was very impressed by the little thoughts put in by the hotel. The little package in the toilet contains all the stuff you will require, dental floss, toothbrush, cotton buds and nicely packaged. The room is large and the bed is huge! I generally stay at good hotels but this hotel is packed with goodies that are free! Coke,... More

Good hotel,great services,staff are friendly,polite and very professional.Room is clean and comfortable, free bottles water,free sandal and wifi.The hotel also provided hot spring water outdoor on the fifth floor and top floor or into your own bathroom.fantastic buffet breakfast and dinner,lots of variety. The de'cor through out the hotel is also very new and well maintained.There lots of activity,hiking,biking,gym,game room,kid... More

Our 2nd visit, this time with my siblings. We booked 2 deluxe rooms, directly from hotel. There's a big hot spring spa tub that, can accommodate 3 adutls, very clean room, warm staff, wonderful outdoor hot spring facilities. Breakfast improved. Had a great time with family.

What we liked: 1. Hot Springs. The hotel provided hot springs soaking spas (a) in our hotel room, (b) at the Lohas Spa on level 5 - mixed gender and you have to wear your swimming costume and a swim cap (cap available for loan at the Lohas counter), and (c) on the rooftop (split gender nude spas, which we... More

This my second trip to Taiwan and we stayed at Yilan for the first time as we want to relax with my family. We stayed in the resort for 2 nights. The resort from the Jiaosi railway station is about 10 mins walk but you can arrange for the hotel van to come and pick you up if you want... More