We stayed two days in a Queen Bedroom Suite. It was perfect for our family of four. Very clean and the staff was nice. The kids loved the pool and the full breakfast was great. My only problem, the turn into the hotel was kind of scary. If we ever get back to Hot Springs we will be staying at...
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This Staybridge was functionally O.K. except when we arrived the water was off and stayed off for three hours. The front desk made absolutely no effort to keep us informed of the plumbers' progress and didn't offer us drinks which didn't need water. At one point the young lad on the desk told us "It's not my fault - it's...
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My fiance and I are trying to save up for a house and wanted to go on a nice vacation (no cheesy motels) while trying not to spend a lot of money--our trip to Hot Springs ended up being a great success (4 days/3 nights for just under $800 including gas, food, entertainment, etc). We booked a queen bedroom studio...
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We are very pleased to hear that you enjoyed your stay here at the Staybridge Suites in Hot Springs Arkansas. We love to hear what the guests loved and didn't love about the hotel so we can make changes accordingly. Our breakfast and our social are about to change starting July 1. This means new brands of foods and more...
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We had a queen studio suite and we loved it! We had everything we needed for basics in the kitchen, a nice couch with coffee table, spacious shower, and a business desk! Also we enjoyed the location away from th hustle and bustle! No outdoor pool though.
We appreciate your review of the hotel and we love to hear when our guest are happy! As you mentioned we do not have an outdoor pool, we have an indoor pool so that we can keep our pool open year round! For the summer months it is beneficial for guest who want to lay out and enjoy the beautiful...
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After staying at many Staybridge Suites in many different cities, we expected nothing less than a wonderful experience. However, Hot Springs Staybridge disappointed us. We booked online at the advance purchase price and were billed at a much higher rate. When calling the hotel, the person I spoke with was very rude and anything but helpful. She finally suggested I...
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Im sorry to hear that the first person you spoke with was not genuinely concerned with your advanced purchase rate being higher then what it should have been. When the hotel receives high call volume we transfer in order to cut down our guests wait time. Unfortunately this was the case and you were transferred to our central reservations. If...
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A very comfortable and uiet one night stay at Staybridge Suites in Hot Springs. The one bed room suite was very well equipped with a full kitchen, popcorn and other amentities. The free breakfast was outstanding and had a far better selection of goodies than any other I have recently stayed at. The free laundry room washer and dryer came...
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We are very pleased to hear that you enjoyed your stay. Starting in July we are introducing an all new breakfast buffet with more selections as well as more selections in our evening social on Tuesday-Thursday. We are looking forward to your next trip to Hot Springs!
Sincerely,
Your Staybridge Family
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From now on, EVERY city I travel to I will be booking a room at the Staybridge!!! The Location was very convenient and calming... The view from the hotel was beyong beautiful! Breakfast was Great and they had so many different foods and beverages to offer... The staff at the front desk were very helpful and friendy! And the rooms...
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We LOVE hearing reviews like this, Staybridge is geared towards the home away from home feeling with the friendly staff, evening socials, and breakfast buffet. As you continue to stay in the Staybridge IHG hotels you will notice that all Staybridges' have the same feel and look to them. As a team member of IHG we train our staff to...
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Newer hotel property (12/2008 opening) on a hill-top overlooking Lake Hamilton, 10 minutes outside Hot Springs. Sun rise and sun set are Kodak moments! The rooms are "compact suites" with a small, fully equipped kitchen counter and full size fridge/freezer. The single suite has no dining table or chair, just a desk with work chair and a coffetable by the...
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Sorry to hear that the room was not large enough for your needs. We would love to invite you back out to the property and stay in a one bedroom suite that has a separate living area as well as a lot more space than our studios suites. During race season and summer the pool can have a chemical smell...
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Great service provided for this priority club member. No wait check in as expected at front desk, and I was awarded my choice of drink/candy bar or extra points for staying at this hotel due to a promotion they were running. I was Upgraded to a suite with kitchen at no extra cost, due to hotel being "booked-up". Room was...
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Thank you for mentioning the wake up call that was received late. We did contact our opera support and have this issue fixed. We enjoy hearing the voices of our guest so that if there is ever an issue that we can get this fixed. We are looking forward to your next stay in Hot Springs.
Thank you for your...
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No complaints at all. We had a 2 bedroom, 2 bath suite with kitchen and 3 TV's. The room was spacious and clean. Although hotel literature states maid services were not routinely offered on the weekends, our room was cleaned daily. Breakfast was good, with selection of hot and cold foods. Pool (with WARM water) and hot tub were nice,...
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I am glad you mentioned the hotel literature in the rooms. Staybridge is required to have signage for going green. As much as we like the concept of going green we also understand our guests needs so we do provide housekeeping and instead of doing it as requested we clean the rooms unless there is a Do not Disturb or...
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