If I could rate the service accurately, it would be in the negative. Giving it a 1 was way too generous! Our room hadn't been cleaned! The beds were in disarray, dirty towels were everywhere, & dirty cups everywhere! When I called down to front desk Elton Finkle offered me sheets to change the beds myself!! I finally had to... More

As I sit in my hotel room, I wonder....how can such a nice hotel have such a rude person working for them? We have NO hot water so we are waiting to see if we are going to get some. Front desk was called twice & after rudely telling me he couldn't do anything about it, then hanging up on... More

My husband and I stayed at the hotel this past weekend. I do agree with the review that the hotel smells musty and old as soon as you walk in, could have something to do with the numerous water leaks in the ceiling. Although the rooms were clean, we noticed what looked like a space heater in the floor when... More

We are so happy that we chose to stay at the Springs Hotel and Spa. The staff were wonderful and so friendly. They went way out of there way to be helpful and kind, the spa was great as well. The lobby was decorated for Christmas because we were there in the beginning of December (sorry, I have been busy... More

I had somewhat low expectations of the hotel and was pleasantly suprised! The rooms were very nice and so was the staff. We did encounter a small problem with our room, but once it was brought to the front desk agents attention it was immediately resolved. The hotel is nice, not new, but well kept. The lobby area is also... More

hubby and I decided to take a quick trip to Arkansas on Veterans weekend and chose the Spring for its price and location. We read all the reviews good and bad and were not discouraged by the bad. This is a historic Hotel and quite authentic! We found the staff to be welcoming, the location Devine, and the accommodations were... More

The hotel is old but nice and in an excellent location. Hotel restaurant is not good and is too expensive.

Great value, don't let the outside discourage you. Great recently remodeled rooms, very comfortable. Staff was excellent, my car would not start after I checked in and they worked hard to find someone to fix it. When the handyman came in the next morning he found a loose fuse that solved the problem, Thanks Robert. Thanks Lance and Marshall (at... More

Stay here Labor Day weekend. Good area, clean room. The only dirty area was the balcony floor. It is a busy street and you do hear the horses and motorcycles going by with the door open on the balcony, but once we shut the door it was fine. I will say a new paint job on the front would do... More