I have to stay here about two or three times a year. Its my only real option in this town. My parents live in Hot Springs and their home is too small. The place is always clean and the staff are very friendly and the breakfast is very good. Last time I was given a smoking room instead of a... More

I have stayed at three different Embassy locations, but I've stayed at this one two years in a row for SkillsUSA. Here's the rundown: Since my event was in the convention center, the sky bridge on the 3rd floor that connects the hotel to the convention center was EXTREMELY convenient for me, and my group. The rooms are very nice... More

The staff at Embassy is very attentive to their customers needs. Todd checked us in upon our arrival and he was extremely professional and would greet us with a friendly and genuine smile each time he encountered us during our stay. We needed shuttle service during our stay and Chris made our trip a very pleasant experience. It was a... More

Seriously this Hotel is Perfect. It offers more amenities than anywhere we have stayed yet. Close to downtown stores, restaurants, and Casinos. My husband says he would stay here just for the Breakfast, which is awesome and free. We had a very nice lady Yolanda who came around to see if we needed anything else and took our plates. Very... More

We met several couples here for a birthday celebration. After initial sticker shock, I was delighted to see what amenities were available. A free shuttle, free managers reception(happy hour-Yay!), a WONDERFUL breakfast, and a very nice clean hotel with comfortable bedding. I hate staying at a place where I can't sleep because of a hard/soft/lumpy/cheap bed. The beds here are... More

King suite has all needed amenities to make your time away from home enjoyable: sleeper sofa, table, refrig, micro, mini bar, spa services, indoor pool, hot tub, gym, lounge, restaurant and many more extras! I loved the waterfall in the lobby! So relaxing! This is a great spot for a romantic getaway or to meet up with friends. The manager's... More

This hotel has a complimentary shuttle and will take you anywhere within a 3 mile radius of the property. It worked out perfectly and we never got in our car until departure! Extremely friendly and helpful with all tourist info.

This is not the best Embassy Suites we have stayed in. The bathroom wasn't very clean and the towels smelled soured. As always, it's best to go early to eat breakfast which we didn't do. The buffet was basically empty (no biscuits or bacon). Overall, we would return because of shuttle service alone! That is really a great extra when... More

Stayed here on a recent business trip. Have not stayed in Hot Springs before so don't have anything to compare to. The Embassy Suites appears to be newer and adjacent to the Civic Center and Convention Center. Typical ES with really nice lobby / atrium area. Rooms are nice.... bedding is ok but not as nice as new Hampton's. TV... More