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Crowne Plaza Hotel Madison

3.5 of 5
4402 E Washington Ave, Madison, WI 53704
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Crowne Plaza Hotel Madison
Ranked #40 of 61 hotels in Madison
3.5 of 5 stars 96 Reviews
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96 reviews from our community

    Trip type
Traveller rating
    25
    25
    20
    14
    12
Date Rating
Contributor
19 reviews 19 reviews
Reviews in 17 cities Reviews in 17 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2012 via mobile

My wife and I stayed here while passing through town. We got a great deal on Hotwire. No downside, all positives to say. Right off interstate Plenty of restaurants close by Quick check in Friendly staff Clean room Comfy bed Quiet No free breakfast but that's okay because we got the room so cheap.

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Sandy Harper, General Manager at Crowne Plaza Hotel Madison, responded to this review
29 May 2012

Thank you for taking the time to post your comments on Trip Advisor. We welcome all comments, so we may make any necessary corrections, as well as pass on the positive comments to our associates. We are certainly glad you enjoyed your stay at the Crowne Plaza Madison, and hope to have the opportunity to serve you in the future.... More

Harshaw, Wisconsin
Top Contributor
59 reviews 59 reviews
Reviews in 28 cities Reviews in 28 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 10 May 2012

This hotel has a very impressive lobby and a pretty good location if you want to be accessible to I-90-94-39 (but not downtown). However, the hotel is showing its age, especially in the saggy beds, scuffed paint and dirty carpets in the rooms. Internet access is free. There are many franchise dining options available (Outback, Texas Road House, etc). in... More

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See 2 more reviews by ScoutMidwest for Madison
Wisconsin
1 review
2 of 5 stars Reviewed 3 May 2012

This hotel looks very nice from the outside and the inside lobby is acceptable as well. However after the 4 of us checked in we discovered two double beds for us to sleep on. One of the women was 7 months pregnant so that made for some tight sleeping arrangements to say the least. There was no frig or microwave... More

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Sandy Harper, General Manager at Crowne Plaza Hotel Madison, responded to this review
7 May 2012

Thank you for taking the time to post your comments on trip advisor about your recent stay at the Crowne Plaza Madison. We always appreciate guest feedback, as it helps us see what we are doing right, and items that can improved upon. I am glad your were happy with the cleanliness, Starbucks, and the lobby of the hotel. However,... More

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1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 27 April 2012

Checked into a non-smoking room that smelled like it had been smoked in for about twenty years. Stayed for four days and had to visit the front desk every day to have my card reset, which was obviously annoying. The staff kept asking if I was keeping it by my cell phone which I'm careful not to. It was found... More

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Sandy Harper, General Manager at Crowne Plaza Hotel Madison, responded to this review
30 April 2012

I would like to take the opportunity to thank you for taking time out of your day to post your comments on Trip Advisor. I am very sorry for the inconveniences you incured during your stay with us. I have spoken with housekeeping regarding the smokey smell in your room. Unfortunately although we are a non-smoking hotel we do sometimes... More

Eau Claire, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 April 2012

This hotel had very comfortable beds and a very clean professional environment. With a restaurant on site there was not free breakfast, but everything else was wonderful. Recently remodeled rooms with a 12 noon checkout time.

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Sandy Harper, General Manager at Crowne Plaza Hotel Madison, responded to this review
25 April 2012

I would like to thank you for taking the time to post your comments regarding your recent stay at the Crowne Plaza, Madison, WI. We are very happy you enjoyed your stay with us, as we strive to provide the finest service in the area. We look forward to having you stay at the Crowne Plaza, during your next travels... More

Kimberly, Wisconsin
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 April 2012

From the minute we stepped foot into the hotel, it was a positive experience. Very nice lobby with view of the pool and fitness area. There was a Starbucks inside the lobby as well. Staff was friendly and the rooms were very clean and well stocked with towels. There was also a full restaurant. Worth paying a little "extra" to... More

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See 2 more reviews by sasajs22 for Madison
Sandy Harper, General Manager at Crowne Plaza Hotel Madison, responded to this review
13 April 2012

Thank you for taking the time to post your comments regarding your recent stay at the Crowne Plaza in Madison, WI. We are certainly happy you enjoyed your stay with us. We strive to provide the finest service in the Madison area, and look forward to serving you in the future. Best regards, Sandy Harper General Manger More

Detroit, Michigan
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 27 March 2012

It's been a long time since I was visited Madison, so I didn't know where to stay. I was going to find a place once I got there. I switched to staying at Marriotts and Hyatts, so I was looking for one these hotels in between my appointments. I saw this Crowne Plaza and figured I check it out. The... More

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Sandy Harper, General Manager at Crowne Plaza Hotel Madison, responded to this review
29 March 2012

Thank you for taking the time to post a review on Trip Advisor in regards to your recent stay at the Crowne Plaza-Madison, WI. Your comments will certainly be passed on to the staff. We pride ourselves on providing the best service in the Madison area, and hope you will stay with us again. Best regards, Sandy Harper General Manager More

WI
Senior Contributor
33 reviews 33 reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 24 February 2012
2
people found this review helpful

Room smell was unbearable due to something in HVAC I believe. Came down with nasty respiratory infection immediately following stay & I blame it on room's air quality (or lack thereof). Hotel catering staff is friendly enough, but they were accused of theft after event I attended here. On the plus side, the pool/fitness area is nice and this location... More

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See 2 more reviews by AARPWi for Madison
Sandy Harper, General Manager at Crowne Plaza Hotel Madison, responded to this review
28 February 2012

Thank you for taking the time to write a review on Trip Advisor. Although it is always disappointing to receive negative comments, it is also appreciated, as it helps us be proactive to any issues. Unfortunately your stay with us was several months ago, and I do not remember an air conditioner issue during that time. If you do stay... More

Springfield, Missouri
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 February 2012
2
people found this review helpful

I was so glad to have gotten this room this priceline...$50 bucks a night? Sure, $129 a night, their normal, advertised rates? NO WAY... very outdated work out facility, However, staff was very friendly and the restaurant/starbucks/pool & lobby modern. We would stay here again for $50!

Was this review helpful? Yes
Sandy Harper, General Manager at Crowne Plaza Hotel Madison, responded to this review
28 February 2012

I would like to take the opportunity to thank you for posting your comments on Trip Advisor. I do apologize for the exercise equipment; however we are in the process of updating it. We strive to provide the finest service in the area, and it is helpful to receive all comments, so they may be addressed. Thank you again, Sandy... More

Wisconsin
Contributor
14 reviews 14 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 20 February 2012

We stayed for just one night. You can get a room at this nice hotel very cheaply through Priceline which makes it an excellent value. The front desk called shortly after we arrived to ask if we were happy with the room. Everything was very clean and looked recently renovated. The hallways were nice and bright--not a dingy dark color... More

Was this review helpful? Yes
Sandy Harper, General Manager at Crowne Plaza Hotel Madison, responded to this review
28 February 2012

Thank you for taking the time to post a review on Trip Advisor, and we are glad you enjoyed your stay with us. We stive to provide the finest service in the area, and always welcome all comments. We hope to see you on your next visit to Madison. Best regards, Sandy Haper General Manager More

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Additional Information about Crowne Plaza Hotel Madison

  • Crowne Plaza Madison
  • Madison Crowne Plaza
Address: 4402 E Washington Ave, Madison, WI 53704
Price range (per night):* S$159 - 223

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Crowne Plaza Hotel Madison
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