We checked in late at the Holiday Inn West. We arrived at the hotel at 10:58 pm. Door sign read the front doors are locked at 11:00 pm and to use the courtesy phone. I called the front desk, but no one answered. We tried calling for ten minutes. At 11:10 a hotel guest opened the door for us. We... More

this hotel was nothing special the rooms were not updated. we got the room with the kids suite it has a half wall inbetweeen the adult bed and kids bunk beds. the wall was not very sturdy, the kids could shake it very easily. I was afraid it was going to fall, just by being bumped. The indoor pool was... More

I found myself at the Holiday Inn Madison West with a group of middle school band kids. It is situations like this that remove me from my usual hotel group as a Hilton Diamond and put me in a different chain. I had stayed at Holiday Inn Express properties in the last year but not at a regular Holiday Inn... More

Stayed at this hotel for just 1 night as I was in the Madison area for a class. The hotel was adequate for the night, but I am not 100% sold that I would stay again. First, the positives. I was upgraded into a suite which meant it was a nice large room and since it was on the top... More

We chose this hotel because we wanted to take our kids to the waterpark. The rates were very high for the area, but we figured the water park would make it worth it. I was surprised when we walked in by how nice the place looked, but once in our room and in the pool area that opinion changed. When... More

If you have kids aged 10 and under, they will love the pool area. It is most certainly better than your average hotel pool. The room we stayed in had a king bed and a set of bunkbeds for the kids seperated by a half wall. The kids thought the bunkbeds were great, especially since they had their own tv.... More

I got this hotel as a mystery hotel deal on Hotwire. Based on some of the reviews, I wasn't too pleased when I found out what I reserved, but it ended up being nice. The room was big, clean and had comfortable beds. It is slightly outdated, but not anything offensive. The shower was good, and the room had a... More

Came to town on business and stayed here because it was close to where I needed to be. The location is near many restaurants, shopping and coffee shops. Beds & pillows were a bit hard for my taste. Make sure you a Priority Club member as you will receive 2 drink tickets for the evening reception. There is a breakfast... More

I traveled to this hotel on business. I had arrived in late, and asked about dining options. I was told that " we don't have anything available after 9 am". That was disappointing. The Heating unit in my room had a horribly loud fan. It sounded like a freight train. The property is showing its age, and really needs some... More