The Hilton Madison Monona Terrace is ideally located for anyone wanting to experience downtown Madison. With views of the Capitol on one side of the hotel and Lake Monona and the beautiful convention center on the other, you can't get a bad view! The hotel itself is beautiful and the rooms are quite comfortable and the staff are friendly and...
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The hospitality of the stuff is outstanding. I lost my laptop charger and it turned out that they have a spare for my computer. Very convenient location, right in the middle of downtown,
steps away from Capitol and within 5-10 min walk to superb restaurants. Do not miss 43 North- amazing food and service. The room is spacious and with...
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Thank you very much for your wonderful comments. I'm thrilled to hear that the hospitality from our staff members was outstanding. This is something we really strive for here and can't wait to provide you with that same exceptional service on your next visit. We are looking forward to it! Sincerely, David Buss, Assistant Front Office Manager
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The Hilton Monona Terrace has a lot going for it: convenient location, great views, nice rooms (some recently remodeled); and one of the best things about the hotel is the great front desk staff -- they are consistently some of the best around.
Thank you for taking the time to share your experiences here. We are very excited about the recent renovation of all of our guest rooms and lobby! I will be sure to pass your comments along to our Front Desk team. We hope you will be able to stay with us again in the near future. Sincerely, David Buss, Assistant...
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This hotel was great! I would suggest upgrading to the Lakeside rooms. It's a great view. Also, the hotel is right near the statehouse and is walk-able to plenty of restaurants and sights.
The only issue was that our AC was broken. They weren't able to fix it while we were there but they reiumbursed us for some of the...
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Thank you for staying with us! We are so fortunate to have such a great location in the heart of downtown Madison. I'm glad you enjoyed our location and the wonderful views of Lake Monona. I apologize for the inconveniences with your air conditioning but am glad that it didn't ruin your stay. Please come back and join us again...
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Room was clean and very comfortable. Hotel staff provided excellent dinner recommendations. Fitness center was also very clean
I am thrilled to hear you had such a pleasant stay. We are lucky to have so many great restaurants to recommend within a very close walk of the hotel. Thank you for your time. Sincerely, David Buss, Assistant Front Office Manager
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The Hilton is a nice hotel, conviently located across from the convention center, only problem was Friday night there was a large party in the bar and it was difficult to access the hotel from the skywalk connecting to the convention center. No breakfast or internet included in price of the room, which was a let down, but there was...
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Thank you for taking the time to share your experiences. We are very fortunate to be so conveniently located in downtown Madison with such fabulous views of both the State Capitol and Lake Monona. We hope you will have the chance to stay with us again in the future. Sincerely, David Buss, Assistant Front Office Manager
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The overall quality of the Hilton Monona Terrace in Madison, Wisconsin, is excellent. This determination is based on multiple stays where I was greeted as a returning guest by name and recieved top notch service quality. The rooms are always in excellent condition, modern decor, and meticulously clean. I highly recomend for those traveling to the Madison area!
Thank you for the wonderful recommendation! The consistent service that you have experienced at our property is something that we strive for every day. We look forward to your next stay. Sincerely, David Buss, Assistant Front Office Manager
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I just spent three days at this Hilton property in Madison, Wisconsin. I was there for a conference that was held at the adjoining Monona Terrace Conference Center. What a great location with the view of the lake and the capital just a block or two away. The staff at the hotel were great. Very professional and friendly. It was...
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Thank you so much for your recent review. We are very happy that we were able to provide such a great return to the Midwest and hope you will be able to join us again when your travels bring you back to Madison! Sincerely, David Buss, Assistant Front Office Manager
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I was recently staying at the hotel for a conference and thought that being a 'Hilton' and all. The door to our room wouldn't close without slamming it shut a few times, the room was dirty and smelled, the bathroom mirror was dirty and the shower was gross. I wouldn't stay here again if someone else paid for the room....
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I want to sincerely apologize for not meeting your expectations during your recent stay. This is not at all the Hilton guest experience that we provide. I have reached out to you privately and look forward to your response to further discuss your stay. We hope for an opportunity to regain your trust in the near future. Sincerely, David Buss,...
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When in Madison, I will always choose this hotel for the simple fact of its location. It is truly in the center of downtown and has amazing views of the capital building. It is walking distance from the capital and great restaurants and bars.
The staff was great. Very friendly and helpful.
I didn't try all the amenities because I...
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Thank you so much for your review and continued loyalty to our hotel! We are so fortunate to be in the heart of Madison with such a great location. I'm thrilled our staff took such good care of you. Next time you will have to treat yourself to an amazing dining experience in the Capitol ChopHouse! Sincerely, David Buss, Assistant...
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