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BEST WESTERN PLUS Inn on the Park

22 South Carroll Street, Madison, WI 53703
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BEST WESTERN PLUS Inn on the Park
Ranked #30 of 61 hotels in Madison
4.0 of 5 stars 74 Reviews
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74 reviews from our community

    Trip type
Traveller rating
    14
    30
    16
    10
    4
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 25 May 2012 NEW via mobile

Great view on the capitol, nice pool, centrally located, front desk littlebit incompetent. Messed up bill at check out and blocked room key a day too early, did not ask if we had a nice stay. Cleaning lady was adorable. We would come back.

Was this review helpful? Yes
George Wiesner, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review
29 May 2012

I thank you for your review and feedback. I'm certainly glad you enjoyed your stay despite the interaction with our staff not meeting our high standards. Making personal connections with our guests is important to us. I will share your comments with our management team. More

hancock, michigan
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 18 May 2012

We really enjoyed our stay at the Best Western Plus Inn on the Park! The hotel faces the Capitol building in an excellent location. You can walk to all shops and restaurants. The hotel is very nicely decorated and our room was very clean! They have valet parking with free in & out access. I would definitely recommend this hotel... More

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George Wiesner, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review
23 May 2012

It's good to hear that you enjoyed your time in Madison and at our hotel. Please come see us again! More

Louisville, KY
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 May 2012

You can't beat the location for this hotel it is in the Center of the city and directly facing the Capital and within walking distance to restaurants, entertainment and waterfront views. The room my husband and I stayed in was average size and looked to have been recently updated, everything was clean, the bed was comfortable and it had a... More

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George Wiesner, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review
7 May 2012

So glad to hear you enjoyed our recent room renovations. Thank you for posting about your visit and we hope you will join us again next time you're in town. More

Greenville, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 21 April 2012
1
person found this review helpful

This hotel has a great location on Capital Square. It is the only hotel located on the Square at this time, and therefore is located close to State Street, the Monona Terrace, and the many other fine attractions of downtown Madison. Parking was a breeze, and they have valets that park your car for you. I did have a little... More

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See 5 more reviews by trailtroooper125 for Madison
George Wiesner, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review
26 April 2012

Thank you for the review of your recent stay with us. Your feedback on the temperature control in your room will be shared with our engineering team. More

Portland, Maine
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 March 2012
2
people found this review helpful

I stayed here five nights and had a great experience. On check in, I was surprised to get a suite. The rooms were comfortable and very clean. The bathroom was tiny, but immaculate. The living room area had a ton of room to spread out, a comfortable chair, a sofa, a fridge, television and desk. The bedroom was small but... More

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George Wiesner, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review
2 March 2012

I am so glad you enjoyed your stay with us and we were able to help out with your forgotten item. It sounds like you got to take full advantage of downtown Madison's many treasures. I hope you will stay with us again. More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 27 February 2012
3
people found this review helpful

We chose this hotel for its excellent location (and its availability as Hyatt Place and Doubletree were fully booked). Arriving before check-in time, we were told all the rooms were "dirty" and "to come back later." When I checked in without my husband at 4 pm, no one offered to help me with our bags (I had three). Rooms are... More

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George Wiesner, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review
2 March 2012

Please accept my sincere apology for your less than satisfactory stay with us. We are evaluating our procedures for blocking rooms during the high school tournaments in order to better serve all of our guests. Thank you for providing your feedback to help us with this process. More

Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 25 February 2012

We spent 2 nights here and it was quite all right. The twin room was of good size and the beds were comfy. The rooms also looked ok. We had some trouble with controlling the the air condition, but this was sorted out. You could hear some noise from the corridor and the rooms next door, but it was not... More

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George Wiesner, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review
27 February 2012

We are pleased to have earned your top marks for service. It's our goal to provide a warm, comfortable stay to each of our guests as they enjoy downtown Madison. Glad you had a safe trip home to Norway and I hope you will come visit us again. More

Stillwater, Minnesota
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 February 2012

The hotel was nice, we enjoyed our stay. Every thing we wanted to see and do was within walking distance. When I made the reservation I requested a room with a view and was told they would try to get us one at check in. While I knew this was not guaranteed I was surprised at the cost when told... More

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See 6 more reviews by bleujean for Madison
George Wiesner, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review
24 February 2012

Thank you for your review. We're so happy you enjoyed the new 42" flat screen. We're nearly done with the change-over of all our TVs. More

Milwaukee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 February 2012

Great......location location location - 1 block from the Capitol - 2 blocks from the Overture Center - 1 block from State Street Shopping & Dining Great.....free valet parking.....it's easy to get your car in & out Great.....free internet and it was fast and it worked well all the time Not Great........ 1. I could hear people in the hallway and... More

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George Wiesner, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review
13 February 2012

Thank you for choosing us for your stay in Madison and for posting your feedback. I am disappointed to hear we fell short of your expectations. More

Oconto Falls, Wisconsin
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 11 February 2012

Located at the top of the hill, just outside the Capitol doors, its a good location to many restaurants and shops, the Overture Center, the many museums, etc. The staff was very helpful whenever we had questions about anything, needed directions or recommendations. The workout facilities looked promising, a decently large room with two treadmills, three elipticals, recumbant and upright... More

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See 5 more reviews by 2toobusy for Madison

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Additional Information about BEST WESTERN PLUS Inn on the Park

  • Best Western Hotel Madison
  • Best Western Madison
  • Madison Best Western
Address: 22 South Carroll Street, Madison, WI 53703
Price range (per night):* S$174 - 301

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BEST WESTERN PLUS Inn on the Park
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