How Horrible. We only stayed here for two hours, and accidentally left a bag in the bathroom. Returned for the bag not 1 hour later only to find it had been thoroughly gone thru. My jewelry was stolen, and inconveniently my hairbrush and conditioner were gone. I have been repeatedly attempting to rectify matter with managment, but cannot seem to... More

My first clue that this was a poor choice of hotel was the cab drivers comment "I've never driven anyone from the airport to this hotel" and "please stay indoors after dark". The staff is pleasant. The room is about 8x6. There is no phone to call the front desk or call 911 in an emergency. The bed sheets were... More

I had an absolutely wonderful time in New Orleans to attend the French Quarter festival in April. It was the first time I had ever been to New Orleans and I will be back again. I could not believe how well situated the hotel is to the Quarter. I had no trouble getting around and the staff at the hotel... More

Well it is well situated, the hotel is two blocks from the French Quarter, on a quiet and very colorful street. If you're on budget and want to stay away from the craziness of the French Quarter, the Empress hotel is fine and does the job. Hopefully you're not coming to New Orleans to spend time in your room. The... More

I booked the hotel and sent in my confirmation with CC # by the specified time. Only when I called for a clarification on my check while I was en route to New Orleans did I find out that they had clearly overbooked and would not be supplying me with the room they had promised upon my reservation. On St... More

Owner of hotel (Joan) operates an awful hotel. Do not book a room at this hotel.

A wonderful place to stay...just 5 min walking distance to Burbon Street...the accommodations are modest but definitely have a character and kept clean. Private bathrooms, free parking, free coffee on the balcony first thing in the morning..the staff are AWESOME - i arrived about 7 in the morning Sunday and check in was not til 4 pm. The hotel staff... More

Checked in on FRiday afternoon this past weekend and quick and easy check in! Parked right out on street in front of hotel as there was no parking left in parking lot. Car sat there until Sunday and was never bothered. Stayed in room 212. Yes- not like the Holiday Inn or even the Hampton but a good cheap place... More

I very much enjoyed my stay at the Empress Hotel. I had been running around trying to find a place for the night and walked in just looking for a place to sleep, and I was more than pleasantly elated! The staff was accomodating, the clerk helped me get my things to my room, and I didnt really have much... More