Crowne Plaza Hotel Astor-New Orleans (LA): See 1,052 Reviews and 228 Photos

Also Known As:: Astor Crowne Plaza; Crowne Plaza New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130

Phone Number:

Region: United States > Louisiana > New Orleans > Central Business District

Amenities:

Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#17 Luxury Hotels in New Orleans

#41 Family Hotels in New Orleans

#51 Business Hotels in New Orleans

Price range (per night): S$211 - 581

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more less

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1,052 reviews from our community

See which rooms travellers prefer - 215 traveller tips

BurningSnow

Virginia

Senior Reviewer

10 reviews

9 hotel reviews

Reviews in 8 cities

4 helpful votes

“Nice stay near Bourbon St.”

Reviewed 19 May 2013 NEW

Stayed here for Jazzfest 2013, booked the room well in advance. I was excited to finally stay right on Bourbon St. As many others say, the valet isn't the greatest, as their isn't much room to pull your car over and unload. Not that big of a deal. My stay was good, but check-in was the poorest aspect of my... More

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jkozik

Naperville, Illinois, USA

Senior Contributor

44 reviews

39 hotel reviews

Reviews in 35 cities

41 helpful votes

“At hotel for business meetings. Great location for walking through French Quarter”

Reviewed 16 May 2013 NEW

I attended a trade association meeting in New Orleans; people from Japan, Europe, Canada, and the US all traveled and met at the Astor Crown Plaza Hotel. We occupied a good portion of the second floor's meeting space for 3 days. Many of us also stayed at the same hotel. Everything worked out ok. I would recommend the hotel, and... More

How kind of you to take the time to detail your New Orleans Expereince. We were delighted to read that you enjoyed the hotel as well as the city. Extremely pleased to hear that you felt safe while visiting. I do wish to apologize for the wifi. The hotel does have some challenged spots with smooth connectivity but the good... More

Bluelake8213

Top Contributor

68 reviews

3 hotel reviews

Reviews in 27 cities

18 helpful votes

“Great experience , overall !”

Reviewed 15 May 2013 NEW

Dana , at the front desk , was a gem as she lent us her manager's umbrella on a rainy Friday evening ! ( yes, we did return it) . Our room was very nice and clean , and because it was on the 8th floor was quiet. Breakfast in the dining room was one of the best that I... More

Thank you for your review! We were delighted to read that the hotel meet your expectations and we do apologize about the valet issue. A special thanks for mentioning both Anna and Dana. They are two great examples of our genuine, southern hospitality and they will be tickled by your mention. Thank you for your patronage and we hope to... More

MOTHEROFTRAVLERSON

Valdosta, Georgia

84 reviews

25 hotel reviews

Reviews in 31 cities

54 helpful votes

“Quite nice hotel”

Reviewed 14 May 2013 NEW

This hotel was quite nice indeed. I could not believe the reviews I read about unprofessionalism after staying here. All of the staff we came into contact with were extremely courteous. The only downsides were the valet parking, the Internet service, and the location. On the first part, the valet parking has only enough room for two or three cars,... More

See 4 more reviews by MOTHEROFTRAVLERSON for New Orleans

Thank you for your review and your especially nice comment regarding our team. We try really hard to ensure all of our guests feel welcomed in our continual strive for service excellence. Please know the building will be rewired next month and future guests will be quite pleased with the internet service provided. Thank you for your business and your... More

Dr-GDillon

Houston, Texas

Reviewer

5 reviews

Reviews in 3 cities

“Not luxury to me!”

Reviewed 13 May 2013 NEW

If you're up to waking up the next morning and feeling like you just did a full body workout, then this is the hotel for you. I never took to sleeping on rocks but somehow tthe Astor Crowne beds will leave your body with this conclusion. Beside the bed, there's a gentleman who works there and exemplies the very defintion... More

Thank you for taking the time to share your thoughts on the Astor. Truly sorry you found our beds hard. We do get a lot of compliments on our bedding but obviously our mattresses were not to your liking. Wish you had shared more detail regarding your encounter with one of our associates so we could have look into the... More

DaBigG

Slidell, LA

4 reviews

Reviews in 2 cities

1 helpful vote

“Wedding in New Orleans”

We were there for a 2 night stay this past weekend. The location was very good for my needs. As far a safety, I guess it was OK, however this part of town is not the best. Bourbon St is starting to have a bunch of thugs hang out on it, however this is not the hotel's fault. Parking was... More

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See 2 more reviews by DaBigG for New Orleans

Thank you for taking the time to share your thoughts on your recent stay. First, I wish to thank you for your comment regarding the valet team. Our parking situation is difficult given our location, but when street work impacts our ability to provide timely service it can be a nightmare and we appreciate your understanding in this regard. Disappointed... More

safety86

35 reviews

20 hotel reviews

Reviews in 7 cities

45 helpful votes

“Good stay”

Reviewed 12 May 2013

I booked through Price Line's name your own price and unknowingly got the deal for the Crown Plaza. I've never stayed here before but have wanted to so I was excited. The check-in was great and the desk clerk was super nice. My room was on the second floor facing Royal Street. The room was very clean, spacious and comfortable.... More

See 22 more reviews by safety86 for New Orleans

Thank you for your nice review. We appreciate your comments and time in this regard. Certainly hope we can now be your home when New Orleans is on your travel agenda. Please know, over the next few months our entire building will be rewired which will greatly improve the speed of our internet service. More

skibillyt

Palm City, Florida

3 reviews

14 helpful votes

“Stay very clear of this hotel”

For those of you who may be traveling to New Orleans this Summer, I stongly suggest you stay far away from this dump. Service is awful. I waited on the phone to talk to the reception desk so long, I actually went downstairs and spoke to the young lady manning the desk. When I returned to my room, I WAS... More

Wow, not what we like to read. I must say, your review is the worst we have received in some time. Truly sorry the Astor did not meet your expectations. Please know that your expereince is not typical of the Astor and we truly hope you will give us another opportunity the next time your travels bring you to New... More

MonkeyBrown77

7 hotel reviews

2 helpful votes

“Internet is HORRIBLE”

Reviewed 11 May 2013

This is such an important factor for a hotel in this day and age that I cannot give it anything other than "terrible". Constantly drops coverage and goes back to the agreement page. Extremely slow when connected. This was true even in the lobby.

Thank you for your review. We are aware of the internet issues in certain parts of the hotel and truly sorry your service was poor. While I know it may not be of importance to you now, but we will be rewiring the entire building over the course of the next few months which will immensely improve the connectivity and... More

Cynthia D

Sterling Hts

24 reviews

5 hotel reviews

Reviews in 10 cities

6 helpful votes

“Great Hotel on the corner of Bourbon and Canal”

Reviewed 10 May 2013

This location is easy access to Bourbon street. It sits on the corner. Very nice inside and if you get the right room, you can see Bourbon street. The staff is amazing. The night clerk helped us with questions about certain things to see and do. His name was Dwayne. Very sweet and friendly. He even helped us get a... More

See 12 more reviews by Cynthia D for New Orleans

Thank you for your wonderful review...we needed to hear this after the previous two reviews! Delighted to read you enjoyed our location...it is truly one of the best in the city. Dwayne will be tickled by your mention of him and he will also receive a little incentive from the hotel because of your mention....he says thank you! On behalf... More

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Crowne Plaza Hotel Astor-New Orleans Reviews

Crowne Plaza Hotel Astor-New Orleans

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